2024 -2026 Customer Success - Service Delivery Group Manager @
2021 -2025 Co-Chair Intuit Latinos Network - San Diego Chapter @
2022 -2024 Tech 4 Intuit - Senior IT Group Manager @
2018 -2022 Tech 4 Intuit - Care and People Leader and Self-Help Enthusiast @
2016 -2018 Universal Assisted Care Manager I (IT Manager) @
2016 -2016 Interim Service Desk Manager @
2014 -2016 Service Desk Lead and Analyst III @
2013 -2014 Service Desk Analyst II @
2020 -now Vice President of Education @
2018 -now Founding Member @
2019 -2020 President @
2018 -2019 Secretary @
2018 -2019 Treasurer @
2012 -2013 Customer Service Representative @ Academy of Art University
2008 -2012 Genius @
2006 -2008 Help Desk Analyst @
Ruby Savino Education
Hofstra University
B.A. (Psychology)
2004-2008
Sydney University
(Fine/Studio Arts, General)
2006-2007
Ruby Savino Skills
ITIL v3 Foundations Certified
Technical Support
OS X
Troubleshooting
Mac
Customer Service
Mac OS
iOS
iPhone
Salesforce.com
Computer Hardware
Social Media
Microsoft Office
iLife
Social Networking
iWork
Help Desk Support
Team Leadership
Mac OS X
Windows 7
Windows
Microsoft Excel
Creative Problem Solving
Apple Remote Desktop
Organizational Development
Final Cut Studio
PeopleSoft
Policy
Outlook
Data Migration
San Francisco
Management
Aptitude
Software
Cisco Technologies
Keys
Business Services
Process Improvement
Client Focused
Customer Experience
Teaching
Microsoft Word
Medical Diagnostics
Project Management
Maintenance and Repair
Internal Audit
Quality Assurance
Operating Systems
Genius
Las Vegas
Social Sciences
Personal Training
Organizational
Monitors
Healthcare
Change Management
Bar
Order Processing
Apple
Retail
Windows XP
New York
Ruby
Optimization
Call Centers
Art
Covering
Eagerness to Learn
Vendors
Piloting
Suite
Hardware
Software Troubleshooting
Guidelines
Sense of Urgency
Five9
Adjustments
Admissions
Active Directory
Genuine
Operations
Training
Software Installation
Evaluation
Software Certification
Organizational Structure
Teamwork
Communication
Ruby Savino Summary
Ruby Savino, based in San Diego, CA, US, is currently a Principal, TurboTax Customer Experience Operations at Intuit. Ruby Savino brings experience from previous roles at Intuit. Ruby Savino holds a 2004 - 2008 B.A. in Psychology @ Hofstra University. With a robust skill set that includes ITIL v3 Foundations Certified, Technical Support, OS X, Troubleshooting, Mac and more. Ruby Savino has 4 emails and 2 mobile phone numbers on RocketReach.
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