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Ruby Jane Ramirez Location
Manila, Philippines
Ruby Jane Ramirez Work
2015 -now IT Service Desk Analyst @
2015 -now IT Service Desk Analyst @
2014 -2015 General transcriptionist and VA @ Express Logic Solutions
2013 -2014 TSR @
2012 -2013 Microsoft Specialist @
2010 -2012 TSR @
2008 -2010 CSR @
Ruby Jane Ramirez Education
Philippine School of Business Administration
Bachelor of Business Administration (Accounting)
2001-2005
Ruby Jane Ramirez Skills
Incident Management
Service-Level Agreements (SLA)
ITIL Process
IT Service Management
Troubleshooting
SAP Implementation
ITIL
SAP Products
Active Directory
Powershell
Microsoft Exchange
Citrix
Microsoft Office
SAP Portal
Citrix XenApp
service now
Email Management
Network Troubleshooting
Remote Troubleshooting
Software Troubleshooting
Ruby Jane Ramirez Summary
Ruby Jane Ramirez, based in Metro Manila, Philippines, is currently a IT Service Desk Analyst at Fujitsu Global. Ruby Jane Ramirez brings experience from previous roles at WeServ Systems International, Inc., Express Logic Solutions, TELUS and Sutherland Global Service Limited. Ruby Jane Ramirez holds a 2001 - 2005 Bachelor of Business Administration in Accounting @ Philippine School of Business Administration. With a robust skill set that includes Incident Management, Service-Level Agreements (SLA), ITIL Process, IT Service Management, Troubleshooting and more. Ruby Jane Ramirez has 2 emails on RocketReach.
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