Ruby Henry Email & Phone Number
Collection Analyst @ Legacy Medical Consultants
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Ruby Henry Location
- Spring, TX, US
Ruby Henry Work
- Collection Analyst @ (November 2023 - Present)
- Customer Specialist @ (April 2022 - December 2023)
- Workforce Ops Mgr and Capacity Analyst @ (June 2011 - December 2020)
- Telecom Analyst @ (February 1994 - February 2011)
Ruby Henry Education
- Victoria College
Ruby Henry Skills
- ACD
- Avaya
- Call Center
- Workforce Management
- IVR
- Vendor Management
- Outsourcing
- Software Documentation
- Call Center Development
- Process Improvement
- Visio
- HDMS 5.2
- Symon Enterprise Server
- Verint Ultra 6.7
- Therese
- Genesys Solutions
- XMU+
- Parlance
- Siemens Hicom 300ESC
- SDC Intellidesk Switchboard Consoles
- Call Centers
- Cisco Technologies
- Telephony
- Business Analysis
- Telecommunications
- BPO
- VoIP
- Customer Satisfaction
- Data Center
- Sla
- Management
- Genesys
- Contact Centers
- Disaster Recovery
- Technical Support
- Service Delivery
- Troubleshooting
- Training
- ITIL
- Analysis
- Strategy
- Offshoring
- Switches
- Business Process Improvement
- BMC Remedy
- CRM
- Customer Experience
- Lotus Notes
- PeopleSoft
- Performance Management
Ruby Henry Summary
- Ruby Henry, based in Spring, TX, US, is currently a Collection Analyst at Legacy Medical Consultants. Ruby Henry brings experience from previous roles at Package Concierge® a Gibraltar Industries Inc. Co., Alight Solutions and Hewitt Associates. Ruby Henry holds a Victoria College. With a robust skill set that includes ACD, Avaya, Call Center, Workforce Management, IVR and more. Ruby Henry has 2 emails and 7 mobile phone numbers on RocketReach.
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