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Rubicon is an alternate response platform for law enforcement - enabling agencies to stand up scalable, virtual policing units that handle non-emergency response without sacrificing quality of service. At the core of the platform is modern online citizen crime reporting. Citizens, retailers, and community partners can submit structured reports (with photos, documents, and video) through a simple web and mobile experience, via voice reporting, or via links sent by call takers. Agencies using Rubicon routinely move 20%+ of calls for service off patrol, allowing officers in virtual units to focus their time on follow-up and investigations. In some deployments, these officers are producing five times more warrants than traditional models, targeting repeat offenders and patterns hidden inside “low-priority” crime. Rubicon is built on a simple belief: no crime is too small for a proper police response. Unchecked thefts, frauds, vandalisms, and nuisance calls are often where more serious criminal behavior starts. By giving these incidents a fast, consistent, and data-rich response through alternate channels, agencies can both improve community trust and get ahead of emerging trends. Beyond online reporting, the platform includes tools for: - Call-taker referrals and messaging to move callers into self-service. - Community registries (vulnerable persons, cameras, property) to support prevention and investigations. - Bulletin and intelligence tools that help connect related people, places, vehicles, and events. Rubicon integrates with existing CAD, RMS, and digital evidence systems and is designed to launch with minimal IT lift. For public safety agencies facing staffing challenges and rising demand, Rubicon offers a practical, proven way to increase capacity, protect frontline resources, and deliver exceptional experience to the communities you serve.

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Daniel MacKenzie is the CTO of Rubicon.

9 people are employed at Rubicon.

Rubicon is based in Kitchener, Ontario.

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