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Ruben Guzman Location
Irvine, CA, US
Ruben Guzman Work
2019 -now Information Technology Service Desk Manager @
2014 -2019 End User Compute Services Manager @
2014 -2019 ICT Service Delivery Manager @
1997 -2014 Manager - IT Services @ Pacer International, Inc.
1985 -1997 Operations Coordinator and Programmer @ Zacky Farms
Ruben Guzman Education
East Los Angeles College
Associate of Arts (A.A.) (Information Technology)
Ruben Guzman Skills
Leadership
Visio
IT Outsourcing
Operations Management
Technical Support
Software Installation
It Infrastructure Support
IT Management
Cisco Call Manager
Mentoring
ITIL
Lotus Notes
Windows 7
Disaster Recovery
Hardware
Incident Management
Documentation
Windows XP Pro
Training
Vendor Management
IT Service Management
SQL
Windows 10
Help Desk Support
Program Management
Process Improvement
System Administration
Procurement
Operating Systems
Microsoft Excel
System Deployment
VMware vSphere
Project Management
Asset Management
Java
Information Technology
VoIP
Office 365
Troubleshooting
VPN
IBM AS/400
Software Documentation
Office365
ServiceNow
JIRA
Ruben Guzman Summary
Ruben Guzman, based in Irvine, CA, US, is currently a Information Technology Service Desk Manager at Home Franchise Concepts. Ruben Guzman brings experience from previous roles at Billabong, Pacer International, Inc. and Zacky Farms. Ruben Guzman holds a Associate of Arts (A.A.) in Information Technology @ East Los Angeles College. With a robust skill set that includes Leadership, Visio, IT Outsourcing, Operations Management, Technical Support and more. Ruben Guzman has 2 mobile phone numbers on RocketReach.
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