ICT Manager (Service Desk and DevOps) @ (August 2023 - October 2024)
Application Development Manager @ (July 2023 - August 2023)
ICT Manager (Service Desk and DevOps) @ (July 2023 - October 2024)
Applications Support Manager and Service Delivery Project Manager @ (June 2013 - May 2023)
Senior Software Engineer @ (December 2007 - March 2023)
Software Developer Analyst @ Equicom Systems Management (September 2003 - December 2007)
Programmer Analyst @ (June 2000 - August 2003)
Roy Santos Education
University of the Philippines
Bachelor of Science (B.S.) (Mechanical Engineering)
1993-1998
Manila Science High School 1989-1993
University of the Philippines
Roy Santos Skills
Service Desk Management
Service Desk
DevOps
Web Applications
Business Application Delivery
Technical Leadership
ITIL
Project Management
IMS DB/DC
DB2
Software Development
COBOL programming
Service Delivery
Professional Services
Customer Relationship Management (CRM)
Software Design
Outsourcing
Team Management
Business Analysis
Process Improvement
Technical Support
Requirements Analysis
Systems Analysis
Performance Management
SDLC
Business Process Improvement
Roy Santos Summary
Roy Santos, based in Calabarzon, Philippines, is currently a Advanced App Engineering Assoc Manager at Accenture. Roy Santos brings experience from previous roles at TOA Global, SCEE Group and TELUS International Philippines. Roy Santos holds a 1993 - 1998 Bachelor of Science (B.S.) in Mechanical Engineering @ University of the Philippines. With a robust skill set that includes Service Desk Management, Service Desk, DevOps, Web Applications, Business Application Delivery and more. Roy Santos has 2 emails on RocketReach.
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