Roy Lunter Email
Product Owner,scrummaster teamlead @ Translink Systems BV
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Roy Lunter Location
- Oldenzaal, NL
Roy Lunter Work
- 2013 -now Product Owner,scrummaster teamlead @
- 2013 -2016 Teamleider KSBO @
- 2009 -2017 owner @ Ruald "communicatie voor iedereen"
- 2011 -2013 consultant t.b.v 2e lijn klantencontact @ Ferment Management
- 2011 -2012 Projectcontroller onderwijstijd @
- 2011 -2011 Coss a.i. Doetinchem @
- 2010 -2011 Coss a.i. Enschede @
- 2010 -2011 consultant chat lab @ Ferment Management
- 2009 -2009 Consultant @ Van Hoogenhuizen consultancy
- 2009 -2009 teammanager a.i. @
- 2004 -2009 Teammanager @
- 2003 -2004 Project medewerker @
Roy Lunter Education
- Academie voor polyenergetische therapie
NLP. Communicatie (Personal Coaching, ea)
2004-2008 - ISES
Prince 2 Foundation (Mediation)
2011 - LOI
Mediation
2011 - Inholland University of Applied Sciences
Callcenter management
- COPC
Customer Operations Performance Center (ofwel COPC, is een internationaal toegepast besturingsmodel voor klantcontactcentra (KCC’s) dat is gericht op verbetering van kwaliteit en klanttevredenheid en verhoging van de omzet. Tegelijk stuurt het model aan op kostenverlaging. COPC is gebaseerd op de best practices van ruim 200 toonaangevende KCC’s in de wereld.)
Roy Lunter Skills
- Process Management
- Coaching
- Interim Management
- Change Management
- COPC
- Management Consulting
- Personal Development
- Dutch
- ICT
- Management
- Organizational Development
- Training
- Management Development
- Call Centers
- Outplacement
- HR Consulting
- Executive Coaching
- Operations Management
- NLP
Roy Lunter Summary
- Roy Lunter, based in Oldenzaal, NL, is currently a Product Owner,scrummaster teamlead at Translink Systems BV. Roy Lunter brings experience from previous roles at Translink Systems BV, Ruald "communicatie voor iedereen", Ferment Management and AOC Oost. Roy Lunter holds a 2004 - 2008 NLP. Communicatie in Personal Coaching, ea @ Academie voor polyenergetische therapie. With a robust skill set that includes Process Management, Coaching, Interim Management, Change Management, COPC and more. Roy Lunter has 1 emails on RocketReach.
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Roy Lunter
Product Owner,scrummaster teamlead
Oldenzaal, NL
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