Roy Germino Email
Real Time Analyst @ ALLSECTECH MANILA, INC
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Roy Germino Location
- Taytay, PH
Roy Germino Work
- Real Time Analyst @ (September 2024 - Present)
- WFM Supervisor @ (November 2021 - July 2024)
- Real Time Analyst @ (January 2020 - November 2021)
- Technical Support Specialist @ (June 2017 - January 2020)
Roy Germino Education
- ICCT Colleges - Cainta
Bachelor of Technology - BTech (Information Technology)
2009-2011
Roy Germino Skills
- Stakeholder Management
- Queue Management
- Capacity Planning
- Call Routing
- Avaya CMS
- ACD
- Online Data Entry
- Microsoft Outlook
- Data Quality Assurance
- Data Entry
- Clinical Data
- Client Confidentiality
- Workflow Management
- Resource Allocation
- Professional Skills
- Multitasking
- Multi-task & Handle High-volume Workloads
- Customer Satisfaction (CSAT)
- Attention to Detail
- Retirement
- Product Quality
- Planning & Scheduling
- English
- Employee Benefits
- Support Services
- Data Collection
- Data Analysis
- Key Performance Indicators
- Corrective Actions
- Coordination Skills
- Recognition Programs
- Interpersonal Communication
- Forecasting
- Customer Service
- Continuous Improvement
- Business Process Outsourcing (BPO)
- Spreadsheets
- eWFM
- RTA
- Contractual Obligations
- Allocations
- Written Communication
- Time Management
- Oral Communication
- Escalation Process
- Process Improvement
- Training
- Team Leadership
- Customer Experience
- Contact Centers
- Teamwork
- Real Time Reports
- Workforce Planning
- Service Levels
- Problem Solving
- Communication
- Analytical Skills
- Reporting & Analysis
- IEX Total View
- Microsoft Excel
- Workforce Management
- Real-time Monitoring
- Workforce Development
- IEX
- Microsoft Office
- Microsoft Word
- Workforce Analytics
- Management
Roy Germino Summary
- Roy Germino, based in Taytay, PH, is currently a Real Time Analyst at ALLSECTECH MANILA, INC. Roy Germino brings experience from previous roles at Teleperformance. Roy Germino holds a 2009 - 2011 Bachelor of Technology - BTech in Information Technology @ ICCT Colleges - Cainta. With a robust skill set that includes Stakeholder Management, Queue Management, Capacity Planning, Call Routing, Avaya CMS and more. Roy Germino has 1 emails on RocketReach.
Looking for a different Roy Germino?
Find contact details for 700 million professionals.
Others Named Roy Germino
Top ALLSECTECH MANILA, INC Employees
Charity Catajoy
Payroll Manager
Valenzuela, NCR, PH
Andrew Dagal
Manager
Valenzuela, NCR, PH
Jeffrey Roy Gomez
IT Specialist L2
Central Luzon, Philippines
Casmer Jandongan
Patient Care Coordinator
Manila, Philippines
Ian Pagkalinawan
Senior Operations Manager
Calabarzon, Philippines
Roy Germino
Real Time Analyst
Taytay, PH
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co