Roxanne Naidoo Email
Customer Service Manager @ Konecta
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Roxanne Naidoo Location
- Durban, KZN, ZA
Roxanne Naidoo Work
- Customer Service Manager @ (February 2025 - Present)
- Customer Service Team Manager @ (February 2024 - February 2025)
- Customer Service Team Manager @
- Customer Service Manager @ (September 2020 - August 2024)
- Senior Technical Support Advisor @ (May 2017 - July 2020)
- Credit control support @ (March 2015 - June 2017)
Roxanne Naidoo Skills
- Constructive Feedback
- Key Metrics
- Work Processes
- Performance Metrics
- Team Performance
- Stakeholder Management
- Negotiation
- Due Diligence
- Contact Centers
- Business Process Outsourcing (BPO)
- Analytical Skills
- Team Motivation
- Service Delivery
- Written Communication
- Team Management
- Coaching
- Attention to Detail
- Call Center Administration
- Workforce Management
- Training & Development
- Administration
- People Development
- Client Relations
- Team Leadership
- Task Management
- People Management
- Customer Relationship Management (CRM)
- Management
- Leadership
- Customer Satisfaction
- Communication
- Problem Solving
- Case Management
- Creative Problem Solving
- English
- Helping Clients
- Business Relationship Management
- Microsoft Office
- Critical Thinking
- Client Liaison
- Teamwork
Roxanne Naidoo Summary
- Roxanne Naidoo, based in Durban, KZN, ZA, is currently a Customer Service Manager at Konecta. Roxanne Naidoo brings experience from previous roles at Amazon, Kura (CS) Ltd and CCI South Africa. With a robust skill set that includes Constructive Feedback, Key Metrics, Work Processes, Performance Metrics, Team Performance and more. Roxanne Naidoo has 4 emails on RocketReach.
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Top Konecta Employees
Phil Crossley
Senior Vice President of Global Sales
United Kingdom
Nourdine Bihmane
Chief Executive Officer
Madrid, ES
Stewart Ferguson
VP BD Konecta US
San Antonio, TX, US
Elisa Ramirez
Head of Consulting Iberia
Madrid, ES
Colleen McCann
VP EMEA Strategic Sales
Glasgow, GB
Nicholas Lamendola
Vice President of Growth
Rochester, NY, US
Andres Alcocer
CIO Iberia
Madrid, ES
Mariana Banazol
Head of Global Marketing
Madrid, ES
Djamel Khebere
Group Vice President | Strategic Initiatives
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Ross Krisel
Vice President - Growth, Digital Solutions
Palm City, FL, US
Giuseppe Ficarra
Senior Vice President of Global Sales
Santa Clarita, CA, US
Daniel Goll
VP Strategic Engagments
Ammerbuch, BW, DE
Kathy Dickerson
VP of Growth
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Amber Talley
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Jordan Shaw
Vice President of Growth
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