Bilingual Corporate Manager, Customer Service Manager (eCommerce) @ Nine West Canada LP (September 2017 - July 2018)
Bilingual Manager, Customer Satisfaction @ Dempsey Corporation - Global Distribution (March 2011 - July 2016)
Senior Visual Presentation Advisor @ Boutique Jacob Inc. (July 2005 - January 2011)
Merchandising consultant for Magic Show @ Caterpillar (January 2007 - January 2007)
Bilingual Customer Service Representative @ (January 2003 - June 2005)
Head Merchandiser @ Group Dynamite Boutique (August 1994 - January 2003)
Roxanne Cardinal Education
Customer Service Professionals Network
Customer Service Professional Designation (Customer Service Management)
2014-2015
Cegep de L'Outaouais
Human Sciences
Roxanne Cardinal Skills
Analytical Skills
Bilingual Communications
Business Analysis
Business Development
Business Process Improvement
Coaching
Collaborative Leadership
Communication
Complaint Management
Conflict Resolution
Creative Problem Solving
Cross-functional Problem Solving
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Driven By Results
Electronic Data Interchange (EDI)
Google Suite
Hiring
Interpersonal Skills
Interviewing
Jira
Leadership
Management
Marketing
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Negotiation
Organization Skills
Performance Management
Presentation Skills
Procedure Development
Project Management
Recruiting
Retail Sales
Sales
Salesforce
Small Business Management
Software as a Service (SaaS)
Strategic Planning
Team Building
Team Leadership
Team Motivation
Time Management
Training
Zendesk
Roxanne Cardinal Summary
Roxanne Cardinal, based in Toronto, ON, CA, is currently a Bilingual Manager ( French) Client Optimization at Indeed.com. Roxanne Cardinal brings experience from previous roles at Indeed.com, Nine West Canada LP, Dempsey Corporation - Global Distribution and Boutique Jacob Inc.. Roxanne Cardinal holds a 2014 - 2015 Customer Service Professional Designation in Customer Service Management @ Customer Service Professionals Network. With a robust skill set that includes Analytical Skills, Bilingual Communications, Business Analysis, Business Development, Business Process Improvement and more. Roxanne Cardinal has 2 emails on RocketReach.
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