Rowena Gilbert Email
Service Product Owner- User Engagement @ Computacenter
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Rowena Gilbert Location
- Cardiff, GB
Rowena Gilbert Work
- Service Product Owner- User Engagement @ (October 2019 - Present)
- International Senior Service Manager @ (January 2012 - Present)
- Service Product Owner - User Engagement @ (August 2009 - Present)
- Service Manager @ (August 2009 - April 2012)
- European Special Projects Supervisor @ Exxon Mobil (January 2006 - January 2008)
- Contracts Italy Team Leader @ Esso Serve Europe (January 2002 - January 2006)
Rowena Gilbert Education
- Leeds Beckett University
BA (European Languages and Business)
1996-2000
Rowena Gilbert Skills
- CRM
- Change Management
- Contract Management
- Customer Service
- Financial Forecasting
- IT Service Management
- ITIL
- Incident Management
- Leadership
- Management
- Outsourcing
- Process Improvement
- Project Management
- SLA
- Service Delivery
- Service Improvement
- Service Management
- Service-Level Agreements (SLA)
- Team Leadership
- Social Media
- Communications
- Provisioning
- Service Level Agreements Sla
- Microsoft Office
- Service Level Agreements
Rowena Gilbert Summary
- Rowena Gilbert, based in Cardiff, GB, is currently a Service Product Owner- User Engagement at Computacenter. Rowena Gilbert brings experience from previous roles at Computacenter and Exxon Mobil. Rowena Gilbert holds a 1996 - 2000 BA in European Languages and Business @ Leeds Beckett University. With a robust skill set that includes CRM, Change Management, Contract Management, Customer Service, Financial Forecasting and more. Rowena Gilbert has 3 emails on RocketReach.
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