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Rowan Sharp Location
Bassendean, WA, AU
Rowan Sharp Work
ITSM Consultant @ (June 2021 - Present)
IT Service Delivery Manager @ (January 2015 - October 2021)
Process Consultant @ (June 2015 - June 2018)
Change and Configuration Coordinator @ (February 2013 - June 2015)
Change and Configuration Manager @ ASG Group (April 2011 - February 2013)
Service Desk Analayst @ ASG Group (August 2010 - April 2011)
Rowan Sharp Education
Swan View Senior High School 1995-2000
Edith Cowan University
Bachelor of Science (BS), Computer Software Engineering
Rowan Sharp Skills
HP Openview
HP Service Manager
ITIL Certified
Active Directory
Microsoft Office
Windows 7
PRINCE2
ITIL
Cisco Technologies
IT Service Management
Windows
Service Desk
Oracle
Microsoft Exchange
Solution Architecture
Configuration Management
Service Delivery
Service Management
IT Operations
ITIL v3 Foundations Certified
IT Management
Release Management
Disaster Recovery
Service Improvement
CMDB
Rowan Sharp Summary
Rowan Sharp, based in Bassendean, WA, AU, is currently a ITSM Consultant at Empired Ltd. Rowan Sharp brings experience from previous roles at Empired Ltd and ASG Group. Rowan Sharp holds a 1995 - 2000 Swan View Senior High School. With a robust skill set that includes HP Openview, HP Service Manager, ITIL Certified, Active Directory, Microsoft Office and more.
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