RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs. When used by support teams, RouteThis helps to: - Lower average handle times (AHT); - Increase first call resolution rates (FCR); - Reduce no fault found tech visits and product returns; - Increase Customer Satisfaction (CSAT) and more.
View Top Employees from RouteThis| Website | http://routethis.com |
| Revenue | $1 million |
| Employees | 100 (100 on RocketReach) |
| Founded | 2013 |
| Address | 165 King St W, Kitchener, Ontario N2G 1A7, CA |
| Phone | (844) 370-1732 |
| Technologies |
JavaScript,
HTML,
PHP
+57 more
(view full list)
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| Industry | Software Development, Business Intelligence (Bi) Software, Analytics, Software Development & Design, Smart Home, Software, Routers, Wi-Fi, Customer Service, IoT, Sales Support, Networks, Quality Assurance, Internet Service Providers, ISP, Technical Support |
| Competitors | Semeon Analytics, Singolar, Symend |
| SIC | SIC Code 7371 Companies, SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 513 Companies, NAICS Code 51121 Companies, NAICS Code 51 Companies, NAICS Code 511210 Companies, NAICS Code 511 Companies, NAICS Code 5112 Companies |
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RouteThis Questions
The RouteThis annual revenue was $1 million in 2024.
Michael Mensink is the Vice President of Sales of RouteThis.
100 people are employed at RouteThis.
RouteThis is based in Kitchener, Ontario.
The NAICS codes for RouteThis are [513, 51121, 51, 511210, 511, 5112].
The SIC codes for RouteThis are [7371, 737, 73].
Top RouteThis Employees
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