Ross McPherson Email & Phone Number
Head of IT Operations @ CNS - Community Network Services
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Ross McPherson Location
- Southampton, GB
Ross McPherson Work
- Head of IT Operations @ (November 2020 - Present)
- Interim Head of IT Service Management @ (October 2019 - February 2020)
- Acting Head of IT @ (April 2016 - September 2019)
- Service Delivery Manager @ (November 2014 - March 2016)
- Service Delivery Manager @ Omni-Isg (November 2011 - November 2014)
- Service Delivery Manager @ (December 2004 - November 2011)
- IT Software Development Manager @ (September 2000 - December 2004)
- Development Manager @ Beal Davis (May 1996 - September 2000)
- Quality Engineer @ Jones & Campbell (September 1986 - April 1996)
Ross McPherson Education
- Falkirk High School 1970-1983
Ross McPherson Skills
- IT Strategy
- IT Service Management
- Business Process Improvement
- Change Management
- Call Centers
- Business Analysis
- Strategy
- Information Technology
- Outsourcing
- Agile Methodologies
- Project Delivery
- Project Planning
- Troubleshooting
- Software Development
- Telecommunications
- Call Center
- IT Management
- Business Process
- Business Development
- Contact Centers
- Operations Management
- Performance Management
- System Administration
- Customer Satisfaction
- Solution Selling
- PRINCE2
- Disaster Recovery
- Windows
- Active Directory
- Management
- Team Management
- Team Leadership
- Customer Service
- Stakeholder Management
- Negotiation
- Process Improvement
- Service Management
Ross McPherson Summary
- Ross McPherson, based in Southampton, GB, is currently a Head of IT Operations at CNS - Community Network Services. Ross McPherson brings experience from previous roles at Associated British Ports and Omni-Isg. Ross McPherson holds a 1970 - 1983 Falkirk High School. With a robust skill set that includes IT Strategy, IT Service Management, Business Process Improvement, Change Management, Call Centers and more. Ross McPherson has 2 emails and 1 mobile phone numbers on RocketReach.
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