Ross McPherson Email & Phone Number
Head of IT Operations @ CNS - Community Network Services
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Ross McPherson Location
- Southampton, GB
Ross McPherson Work
- 2020 -now Head of IT Operations @
- 2019 -2020 Interim Head of IT Service Management @
- 2016 -2019 Acting Head of IT @
- 2014 -2016 Service Delivery Manager @
- 2011 -2014 Service Delivery Manager @ Omni-Isg
- 2004 -2011 Service Delivery Manager @
- 2000 -2004 IT Software Development Manager @
- 1996 -2000 Development Manager @ Beal Davis
- 1986 -1996 Quality Engineer @ Jones & Campbell
Ross McPherson Education
- Falkirk High School 1970-1983
Ross McPherson Skills
- IT Strategy
- IT Service Management
- Business Process Improvement
- Change Management
- Call Centers
- Business Analysis
- Strategy
- Information Technology
- Outsourcing
- Agile Methodologies
- Project Delivery
- Project Planning
- Troubleshooting
- Software Development
- Telecommunications
- Call Center
- IT Management
- Business Process
- Business Development
- Contact Centers
- Operations Management
- Performance Management
- System Administration
- Customer Satisfaction
- Solution Selling
- PRINCE2
- Disaster Recovery
- Windows
- Active Directory
- Management
- Team Management
- Team Leadership
- Customer Service
- Stakeholder Management
- Negotiation
- Process Improvement
- Service Management
Ross McPherson Summary
- Ross McPherson, based in Southampton, GB, is currently a Head of IT Operations at CNS - Community Network Services. Ross McPherson brings experience from previous roles at Associated British Ports and Omni-Isg. Ross McPherson holds a 1970 - 1983 Falkirk High School. With a robust skill set that includes IT Strategy, IT Service Management, Business Process Improvement, Change Management, Call Centers and more. Ross McPherson has 2 emails and 1 mobile phone numbers on RocketReach.
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