Ross McKenna Email & Phone Number
Head of Automated Customer Communications @ Klarna
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Ross McKenna Location
- United Kingdom
Ross McKenna Work
- Head of Automated Customer Communications @ (November 2024 - Present)
- Head of CRM Lifecycle @ (August 2024 - November 2024)
- Head of CRM Retention @ (September 2023 - September 2024)
- Senior CRM Marketing Manager @ (March 2022 - September 2023)
- CRM Manager @ (January 2021 - March 2022)
- Freelance - Lead Data Analyst | CRM Analysis Manager (January 2020 - January 2021)
- CRM Analysis Manager @ (July 2018 - January 2020)
- Senior CRM Executive @ (July 2017 - June 2018)
- CRM Venue Executive @ (July 2014 - June 2017)
- CRM Venue Intern @ (October 2013 - June 2014)
Ross McKenna Education
- Multiverse
Data Fellowship Apprenticeship (Data Modelling/Warehousing and Database Administration)
2021-2022 - The Institute of Direct and Digital Marketing
The IDM Postgraduate Diploma in Direct and Digital Marketing with B2B (Marketing)
2016-2017 - The University of Manchester
Politics, Philosophy & Economics (Economics)
2010-2013 - The University of Hong Kong 2012-2012
- Billericay Sixth Form College 2008-2010
Ross McKenna Skills
- Eviews
- Stata
- Strategy
- Macroeconomics
- International Relations
- Public Policy
- Econometrics
- Market Research
- CRM
- Marketing Communications
- Microsoft Excel
- Sales
- Analysis
- Teamwork
- Marketing
- Customer Relationship Management (CRM)
- Customer Service
- Strategic Planning
- Research
- Customer Relationship Management Crm
- Process Improvement
- Marketing Strategy
- Customer Relationship Management
- Salesforce Marketing Cloud
- Tableau
- R
Ross McKenna Summary
- Ross McKenna, based in United Kingdom, is currently a Head of Automated Customer Communications at Klarna. Ross McKenna brings experience from previous roles at Klarna and Chelsea Football Club. Ross McKenna holds a 2021 - 2022 Data Fellowship Apprenticeship in Data Modelling/Warehousing and Database Administration @ Multiverse. With a robust skill set that includes Eviews, Stata, Strategy, Macroeconomics, International Relations and more. Ross McKenna has 2 emails on RocketReach.
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