Ross Mateer Email
Customer Success Associate @ Tawkify
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Ross Mateer Location
- Avon, OH, US
Ross Mateer Work
- Customer Success Associate @ (August 2026 - Present)
- Director of Customer Success @ (October 2023 - October 2025)
- Customer Success Manager @ (October 2023 - December 2023)
- Customer Care Advocate @ Hyland (October 2021 - July 2023)
- Customer Service Representative @ Hyland (September 2021 - January 2023)
- Store Manager @ (November 2019 - September 2021)
- Store Manager @ Sprint (January 2016 - October 2019)
- Owner @ Gemini9 Limited (January 2015 - January 2016)
- Account Manager @ Sandow Business Solutions (January 2014 - January 2015)
Ross Mateer Education
- Lorain County Community College
English Language and Literature (General)
2021-2025 - Elyria high school 2008-2008
- Miami University
ENGLISH LANGUAGE AND LITERATURE/LETTERS
- The University of Toledo
- University of Toledo
Computational Science
Ross Mateer Skills
- Technical Writing
- Customer Relationship Management (CRM)
- CRM Databases
- Salesforce.com
- Communication
- Written Communication
- Community Engagement
- Writing
- Creative Writing
- Management
- Customer Experience
- Analytical Skills
- Business Relationship Management
- C#
- C++
- Client Liaison
- Coaching & Mentoring
- Computer Information Systems
- Computer Literacy
- Content Editing
- Cross-functional Team Leadership
- Customer Engagement
- Customer Retention
- Customer Satisfaction
- Customer Success
- Cypress.io
- Development & implementation of marketing plans
- Editing
- English as a Second Language (ESL)
- Executive Team Alignment
- Fedora
- HTML
- High Level Of Accuracy
- High Performance Teams
- Information Technology
- Interpersonal Skills
- Kali Linux
- Manage Complex Projects
- Microsoft Office
- Multiple Project Coordination
- Proactive Leadership
- Project Coordination
- Project Management
- Remote Desktop
- Sales & Marketing Leadership
- Sales Leadership
- Sales Trainings
- Software Lifecycle
- Startups
- Streamlining Complex Work Processes
- Technical Communication
- Technical Discussions
- Technical English
- Technical Sales Support
- Ticketing Systems
- Time Management
- Training and Development (HR)
- Ubuntu
- Web Development
Ross Mateer Summary
- Ross Mateer, based in Avon, OH, US, is currently a Customer Success Associate at Tawkify. Ross Mateer brings experience from previous roles at CyberSafely.ai and Hyland. Ross Mateer holds a 2021 - 2025 English Language and Literature in General @ Lorain County Community College. With a robust skill set that includes Technical Writing, Customer Relationship Management (CRM), CRM Databases, Salesforce.com, Communication and more. Ross Mateer has 2 emails on RocketReach.
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