Ross Madia Email & Phone Number

Vice President of Customer Experience @ SI ENVIRONMENTAL, LLC

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Ross Madia Location

Houston, TX, US

Ross Madia Work

2024 -now Vice President of Customer Experience @
2023 -2024 Vice President of Customer and Technical Services @
2012 -2023 Director of Billing and Technical Services @
2009 -2012 Manager of Billing and Collections @
2004 -2009 Operations Manager II @
2004 -2004 Business Analyst @ MCI
2002 -2003 Billing Manager @ Ciera Network Systems
2001 -2001 Manager - Billing Systems Support @ El Paso Global Networks
1999 -2001 Manager - Development Bus Analyst @ TXU Communications
1999 -2001 Manager @ Fort Bend Communications
1998 -1999 Director of Billing Services @ Equalnet Communications
1992 -1999 Billing Manager @ SA Telecommunications

Ross Madia Education

Community College 1991

Ross Madia Skills

Process Improvement
Business Process Improvement
Account Reconciliation
Accounting
Analysis
Business Process
Change Management
Management
Project Management
SAP
Six Sigma
Sarbanes-Oxley Act
Testing
Writing
Air Force
Consulting
Printing
Vendors
Community
Data Entry
Accruals
Fee
Oracle Database
Ar System
Converting
System Upgrades
Procedural
Adjustments
Finance
Serving
Operational Efficiency
Savings
Failure
SEP IRA
Temporary Placement
Lec
Customer Support
Direct Mail
Billing Services
Data Conversion
Closure
Adhoc
Novell Netware
Texas
Revenue
Isp
Data Transformation
Outsourcing
Line of Business
Security
Integration
Routing
New Initiatives
Loan Servicing
Auditing
Information Systems
Administrative Management
Lean Manufacturing
Process Efficiencies
EAI
Settlement
Networking
Data Validation
Escalation
Software Requirements
Manuals
Customer Satisfaction
System
Cell
Telecommunications
Defect Tracking
Business Services
Charges
Team Management
High Expectations
Offering
Cdr
Strategy
Defect
Inventory
Billing Process
Oral Communication
Microsoft Office
Strategies
McLean
Corporations
Training
BMC Remedy
Policy
Point of Contact
Supervisory
Customer Service
Trending
Surveying
Refinement
Subject Matter Expert
Documentation
Cabs
Research
Emerging Technologies
Reporting
Network Systems
Hardware
Written
Church Events
Billing Systems
Provisioning
Dameware
Cash Flow
Perspective
Houston
C
Coordination
Retail
Customer Interaction
Production Support
Order Management
Applications
Mortgage Marketing
Data Analysis
Communication
Home
Business Analysis
Detail
Customer Needs
Terminal Services
Product Support
Operations
Suite
System Solutions
Microsoft Access
Executive Team
Permissions
Sarbanes Oxley Act
Project
SQL
House
FTP
Database Design
Portal Infranet
Fax
Analytics
Data Migration
Standardization
Freddie Mac
Responsibility
Internal Audit
Data Reporting
Customer Experience
Policies and Procedures
Regulations
Conflicts
Efficiencies
PeopleSoft
Root Cause Analysis
Software Installation
Structured Finance
Lotus Notes
Data Management
Data Standards
Microsoft Exchange
Mortgage Lending
Guidelines
Efficiency Analysis
Software
Btrieve
Outlook
Deer
Rate
Ross
Network Communications
Internal Controls
Invoicing
Business Strategy
Bad Debt
Financial Reporting
CPOE
Software Development
MIS
Directing
Mergers and Acquisitions
Delivery
Recording
Coordinated
Coordinate
Databases

Ross Madia Summary

Ross Madia, based in Houston, TX, US, is currently a Vice President of Customer Experience at SI ENVIRONMENTAL, LLC. Ross Madia brings experience from previous roles at SI ENVIRONMENTAL, LLC, Si Environmental, LLC, Southwest Water Company and Freddie Mac. Ross Madia holds a Community College. With a robust skill set that includes Process Improvement, Business Process Improvement, Account Reconciliation, Accounting, Analysis and more. Ross Madia has 3 emails and 1 mobile phone numbers on RocketReach.