Ross Madia Email & Phone Number

Vice President of Customer Experience @ SI ENVIRONMENTAL, LLC

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Ross Madia Location

Houston, TX, US

Ross Madia Work

Vice President of Customer Experience @ (January 2024 - Present)
Vice President of Customer and Technical Services @ (March 2023 - May 2024)
Director of Billing and Technical Services @ (February 2012 - November 2023)
Manager of Billing and Collections @ (August 2009 - January 2012)
Operations Manager II @ (July 2004 - March 2009)
Business Analyst @ MCI (January 2004 - January 2004)
Billing Manager @ Ciera Network Systems (January 2002 - January 2003)
Manager - Billing Systems Support @ El Paso Global Networks (January 2001 - January 2001)
Manager - Development Bus Analyst @ TXU Communications (January 1999 - January 2001)
Manager @ Fort Bend Communications (January 1999 - January 2001)
Director of Billing Services @ Equalnet Communications (January 1998 - January 1999)
Billing Manager @ SA Telecommunications (January 1992 - January 1999)

Ross Madia Education

Community College 1991

Ross Madia Skills

Account Reconciliation
Accounting
Analysis
Business Process
Business Process Improvement
Change Management
Management
Process Improvement
Project Management
SAP
Sarbanes-Oxley Act
Six Sigma
Testing
Writing
Air Force
Consulting
Printing
Vendors
Community
Data Entry
Accruals
Fee
Oracle Database
Ar System
Converting
System Upgrades
Procedural
Adjustments
Finance
Serving
Operational Efficiency
Savings
Failure
SEP IRA
Temporary Placement
Lec
Customer Support
Direct Mail
Billing Services
Data Conversion
Closure
Adhoc
Novell Netware
Texas
Revenue
Isp
Data Transformation
Outsourcing
Line of Business
Security
Integration
Routing
New Initiatives
Loan Servicing
Auditing
Information Systems
Administrative Management
Lean Manufacturing
Process Efficiencies
EAI
Settlement
Networking
Data Validation
Escalation
Software Requirements
Manuals
Customer Satisfaction
System
Cell
Telecommunications
Defect Tracking
Business Services
Charges
Team Management
High Expectations
Offering
Cdr
Strategy
Defect
Inventory
Billing Process
Oral Communication
Microsoft Office
Strategies
McLean
Corporations
Training
BMC Remedy
Policy
Point of Contact
Supervisory
Customer Service
Trending
Surveying
Refinement
Subject Matter Expert
Documentation
Cabs
Research
Emerging Technologies
Reporting
Network Systems
Hardware
Written
Church Events
Billing Systems
Provisioning
Dameware
Cash Flow
Perspective
Houston
C
Coordination
Retail
Customer Interaction
Production Support
Order Management
Applications
Mortgage Marketing
Data Analysis
Communication
Home
Business Analysis
Detail
Customer Needs
Terminal Services
Product Support
Operations
Suite
System Solutions
Microsoft Access
Executive Team
Permissions
Sarbanes Oxley Act
Project
SQL
House
FTP
Database Design
Portal Infranet
Fax
Analytics
Data Migration
Standardization
Freddie Mac
Responsibility
Internal Audit
Data Reporting
Customer Experience
Policies and Procedures
Regulations
Conflicts
Efficiencies
PeopleSoft
Root Cause Analysis
Software Installation
Structured Finance
Lotus Notes
Data Management
Data Standards
Microsoft Exchange
Mortgage Lending
Guidelines
Efficiency Analysis
Software
Btrieve
Outlook
Deer
Rate
Ross
Network Communications
Internal Controls
Invoicing
Business Strategy
Bad Debt
Financial Reporting
CPOE
Software Development
MIS
Directing
Mergers and Acquisitions
Delivery
Recording
Coordinated
Coordinate
Databases

Ross Madia Summary

Ross Madia, based in Houston, TX, US, is currently a Vice President of Customer Experience at SI ENVIRONMENTAL, LLC. Ross Madia brings experience from previous roles at SI ENVIRONMENTAL, LLC, Southwest Water Company and Freddie Mac. Ross Madia holds a Community College. With a robust skill set that includes Account Reconciliation, Accounting, Analysis, Business Process, Business Process Improvement and more. Ross Madia has 3 emails and 1 mobile phone numbers on RocketReach.