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Ross Dundlow Location
Norfolk, VA, US
Ross Dundlow Work
2026 -now Senior Vice President @
2024 -2026 Vice President @
2021 -2024 Vice President Operations Planning and Analytics @
2021 -2021 AVP Workforce Planning and Analytics @
2017 -2021 Assistant Vice President, Workforce Planning and Ops Support @
2016 -2017 Director of Workforce Management @
2016 -2016 Manager of Admissions Workforce @
2002 -2015 Operations Manager - Capacity Planning and Operational Support @
1996 -2002 Maintenance Administrator @ Verizon
Ross Dundlow Skills
Team Leadership
Telecommunications
Call Centers
Cross-functional Team Leadership
Workforce Management
Capacity Management
Data Analysis
Budgeting & Forecasting
Business Process Improvement
Call center start-up
Forecasting
System Administration
Union Relations
Dispatching
Avaya Technologies
Personal Development
Lean Six Sigma
Regulatory Compliance
M&A analysis
Leadership
Customer Satisfaction
Customer Service
Databases
Customer Experience
Contact Centers
Management
New Business Development
Operations Management
Planning
People Management
Team Building
Strategy
Project Management
Process Improvement
Microsoft Office
Program Management
Sales
Strategic Planning
Training
Budgeting and Forecasting
Cross Functional Team Leadership
Ross Dundlow Summary
Ross Dundlow, based in Norfolk, VA, US, is currently a Senior Vice President at Chartway Credit Union. Ross Dundlow brings experience from previous roles at Chartway Credit Union, PRA Group (Nasdaq: PRAA) and Regent University. With a robust skill set that includes Team Leadership, Telecommunications, Call Centers, Cross-functional Team Leadership, Workforce Management and more. Ross Dundlow has 3 emails and 1 mobile phone numbers on RocketReach.
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