Ross Cooke Email
Senior Technical Consultant and Senior Infrastructure and Cloud Specialist @ ADM Computing Limited
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Ross Cooke Location
- England, United Kingdom
Ross Cooke Work
- Senior Technical Consultant and Senior Infrastructure and Cloud Specialist @ (August 2024 - Present)
- Technical Consultant @ (August 2023 - August 2024)
- Head of Technical Support Services and Technical Director @ (January 2011 - August 2023)
- Infrastructure Manager @ Click Ltd (March 2007 - January 2011)
- 3rd Line Support Engineer @ Carillion (June 2006 - March 2007)
- 3rd Line Support Engineer @ (January 2003 - June 2006)
- SAP Database Administrator @ (July 2002 - December 2002)
Ross Cooke Education
- Mid Cheshire College
Higher National Diploma (Information Technology)
2000-2002 - Mid Cheshire College
AVCE (Business)
1998-2000
Ross Cooke Skills
- Leadership
- Customer Experience
- Social Media
- Employee Engagement
- Human Resources
- Retail
- Knowledge Representation
- Customer Retention
- Customer Satisfaction
- Communication
- Contact Center Management
- Corporate Communications
- Team Management
- Conversocial
- Process Improvement
- Workforce Management
- Microsoft Office
- Operations Management
- Contact Centers
- Customer Insight
- Knowledge Transfer
- Internal Communications
- Social Networking
- Commercial Awareness
- Training
- Change Management
- Customer Service
- Project Planning
- Training Delivery
- Management
- Call Center Development
- Project Management
- Knowledge Management
- Strategic Communications
- Knowledge Sharing
- Problem Solving
- Call Centers
- Creative Problem Solving
Ross Cooke Summary
- Ross Cooke, based in England, United Kingdom, is currently a Senior Technical Consultant and Senior Infrastructure and Cloud Specialist at ADM Computing Limited. Ross Cooke brings experience from previous roles at ADM Computing Limited, Urban IT Solutions, Click Ltd and Carillion. Ross Cooke holds a 2000 - 2002 Higher National Diploma in Information Technology @ Mid Cheshire College. With a robust skill set that includes Leadership, Customer Experience, Social Media, Employee Engagement, Human Resources and more. Ross Cooke has 1 emails on RocketReach.
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