Ross Cassidy Email & Phone Number
Contract Manager – Major Accounts @ Norland Managed Services
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Ross Cassidy Location
- Market Rasen, GB
Ross Cassidy Work
- 2024 -now Contract Manager – Major Accounts @
- 2024 -now Contract Manager, Major Accounts | Operational Delivery, Performance and Transformation @
- 2023 -2024 Senior Operations Manager | Organisational Restructure and Workplace Transformation @
- 2022 -2023 Head of UK Customer Service and Change Management @
- 2019 -2022 Senior Operations Manager @
- 2015 -2019 Area Manager | Multi-Site Operations, Commercial Performance and Leadership Development @
- 2013 -2015 John Lewis Partnership (Waitrose) Group Store Manager @
Ross Cassidy Education
- The University of Manchester
Master's degree (Human Resource Management with CIPD accreditation)
2009-2010 - The University of Manchester
BA (Hons) (Business Enterprise)
2004-2007 - Bury College
Bachelor of Technology - BTech (Mechanical Engineering)
2001-2003
Ross Cassidy Skills
- Customer Service Management
- Diary Management
- Google Analytics
- Compliance Management
- Recruitment Management
- Marketing Strategy
- Conflict Management
- Engaging People
- Strategic Communications
- Continuous Process Improvement
- Public Speaking
- Remote Work
- Disciplinary & Grievance Procedures
- Business Process Improvement
- Quality Control
- Lean Six Sigma
- Lean Operations
- Safety Regulations
- Complaint Management
- health and safety compliance
- Customer Service
- Operations Management
- Financial Management
- Retail
- Employee Relations
- Employment Law
- Performance Management
- Employee Engagement
- Coaching
- Recruitment/Retention
- People Management
- Team Management
- Customer Relations
- Interviewing
- Strategic Planning
- Management
- Human Resources
- Recruiting
- Interviews
- Merchandising
- Training
- Development
- Banking
- Sales
- Microsoft Excel
- Multi Channel Retail
Ross Cassidy Summary
- Ross Cassidy, based in Market Rasen, GB, is currently a Contract Manager – Major Accounts at CBRE Global Workplace Solutions (GWS). Ross Cassidy brings experience from previous roles at CBRE Global Workplace Solutions (GWS), Wren Kitchens, Wayfair and Amazon. Ross Cassidy holds a 2009 - 2010 Master's degree in Human Resource Management with CIPD accreditation @ The University of Manchester. With a robust skill set that includes Customer Service Management, Diary Management, Google Analytics, Compliance Management, Recruitment Management and more. Ross Cassidy has 4 emails and 2 mobile phone numbers on RocketReach.
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