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Roshan Kumar Location
Gurugram, HR, IN
Roshan Kumar Work
Vice President of Digital Transformation @ (June 2023 - Present)
Director - Contact Center Transformation and Pre-Sales | @ (January 2020 - June 2023)
General Manager RPA and Pre-sales @ (August 2018 - December 2019)
Associate Vice President @ (March 2017 - August 2018)
Senior Manager @ (January 2015 - February 2017)
Manager - Delivery Excellence @ (January 2013 - December 2014)
Deputy Manager @ (July 2011 - December 2012)
Assistant Manager @ (December 2009 - June 2011)
Accounts Receivable Specialist @ (March 2006 - December 2009)
Sales Executive @ (March 2005 - March 2006)
Roshan Kumar Education
IHM Meerut Cantt 2002-2005
Army School
Intermediate ( Commerce)
2000-2002
Army School Mamoon
Higher Secondery ( General studies)
1999-2000
Roshan Kumar Skills
Black Belt Six Sigma Lean
Lean Six Sigma Certified Black Belt with proven track record of successful strea
Six Sigma
Operational Excellence
Process Improvement
Lean Manufacturing
Quality Management
Process Excellence
Black Belt
TRIZ
Minitab
Value Stream Mapping
Metrics
TQM
Quality Assurance
Management
Operations Management
Program Management
Team Management
Business Process Mapping
BPO
Leadership
Process Engineering
Banking
Business Process
Performance Management
ISO
Outsourcing
Change Management
Business Process Improvement
Service Delivery
Employee Engagement
Call Centers
Workforce Management
Process Management
MIS
Offshoring
Vendor Management
Business Process Outsourcing Bpo
Management Information Systems Mis
Business Process Outsourcing
Management Information Systems
Roshan Kumar Summary
Roshan Kumar, based in Gurugram, HR, IN, is currently a Vice President of Digital Transformation at Teleperformance. Roshan Kumar brings experience from previous roles at WNS, Element Solutions DBA HGS Digital and Mphasis. Roshan Kumar holds a 2002 - 2005 IHM Meerut Cantt. With a robust skill set that includes Black Belt Six Sigma Lean, Lean Six Sigma Certified Black Belt with proven track record of successful strea, Six Sigma, Operational Excellence, Process Improvement and more. Roshan Kumar has 1 mobile phone numbers on RocketReach.
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