Roser Galiana Email
Head of Demand Management @ Delafruit
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Roser Galiana Location
- Tarragona, CT, ES
Roser Galiana Work
- Head of Demand Management @ (September 2022 - Present)
- Customer Service Representative @ (March 2017 - August 2022)
- Business and Finance Operations Assistant @ Shelterhouse (Midland, Michigan – USA) (August 2015 - December 2015)
- Customer Service Quality Manager @ (June 2011 - August 2014)
- Customer Service Desk Document Coordinator @ (February 2009 - June 2011)
- Customer Service Desk First Line Agent @ (October 2008 - June 2011)
Roser Galiana Education
- IMF Business School
MB - Logistics & Transport (Logistics, Materials, and Supply Chain Management)
2016-2019 - Universidad Nacional de Educación a Distancia - U.N.E.D.
Master in Psychopathology and Health Management (Psychopathology and Health)
2008-2010 - University of Barcelona
Master Degree in Psychology (Psychology)
2000-2005
Roser Galiana Skills
- SharePoint
- CRM
- Quality Assurance
- Process Improvement
- Analysis
- Troubleshooting
- Databases
- Customer Service
- Incident Management
- Policy
- Research
- Service Desk
- SLA
- Knowledge Management
- Root Cause Analysis
- ITIL
- IT Service Management
- Service Delivery
- Program Management
- Cloud Computing
Roser Galiana Summary
- Roser Galiana, based in Tarragona, CT, ES, is currently a Head of Demand Management at Delafruit. Roser Galiana brings experience from previous roles at Delafruit, Shelterhouse (Midland, Michigan – USA) and Hewlett-Packard. Roser Galiana holds a 2016 - 2019 MB - Logistics & Transport in Logistics, Materials, and Supply Chain Management @ IMF Business School. With a robust skill set that includes SharePoint, CRM, Quality Assurance, Process Improvement, Analysis and more. Roser Galiana has 2 emails on RocketReach.
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Roser Galiana
Head of Demand Management
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