Rose Mora Email & Phone Number
Global Human Resources Director - Shared Services @ Boston Consulting Group (BCG)
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Rose Mora Location
- Heredia Province, Costa Rica
Rose Mora Work
- Global Human Resources Director - Shared Services @ (December 2023 - Present)
- Head of Human Resources Services @ (June 2023 - January 2024)
- GBS HR Regional Manager for Americas @ (June 2021 - May 2023)
- North America Sales Recruiting Manager @ (November 2020 - June 2021)
- Talent Acquisition Service Manager @ (June 2016 - September 2020)
- Recruiting and Training Sr.Manager @ Walmart GSS LA (December 2011 - May 2016)
- Training and Quality Manager @ (October 2008 - December 2011)
- Training, Quality and Sales Manager @ PeopleSupport (August 2006 - October 2008)
- Training Manager @ (October 2005 - July 2006)
- Regional Training Program Developer @ Sykes (July 2000 - October 2005)
- Trainer @ Acer Information Services (January 1998 - January 2000)
Rose Mora Education
- Cornell University
Certificate (Recruiting and Talent Acquisition)
2020-2020 - The George Washington University School of Business
Certificate (Program Management)
2007-2007 - San Jose University
Special Education
1990-1996
Rose Mora Skills
- Process Migrations
- Analysis
- Analytical Skills
- Bilingual (English & Spanish)
- Bilingual Communications
- Business Analysis
- Business Process Improvement
- Business Strategy
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Centers
- Continuous Improvement
- Continuous Improvement
- Continuous Process Improvement
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Migration
- Diversity & Inclusion
- Employee Relations
- Employee Training
- Global Business Services (GBS)
- Governance (SLAs, KPIs)
- Governance (SLAs, KPIs, KRIs)
- Governance (SLAs, KPIs, ROI)
- HR Operations
- HR Shared Services
- HR Shared Services
- HR Solutions
- HRIS (Workday, SAP, SuccessFactors)
- Human Resources (HR)
- ITIL
- Interviewing
- Interviews
- Leadership
- Leadership Development
- Leadership Development Coaching
- Management
- Microsoft Excel
- Microsoft Office
- Negotiation
- New Hire Processes
- Onboarding
- Onboarding
- Organizational Development
- Organizational Leadership
- Outsourcing
- Performance Management
- Process Improvement
- Process Migration
- Process Migrations
- Project Management
- Recruiting
- Service Delivery
- Service Delivery Management
- Software Documentation
- Stakeholder Management
- Stakeholder Management
- Strategic Planning
- Talent Acquisition
- Talent Management
- Team Building
- Team Leadership
- Team Management
- Team Organisation
- Teamwork
- Training
- Training Delivery
- Training Management
- Training Program Development
- Training Strategy
- Training and Development (HR)
- Visio
- Marketing
- Troubleshooting
- Data Management
Rose Mora Summary
- Rose Mora, based in Heredia Province, Costa Rica, is currently a Global Human Resources Director - Shared Services at Boston Consulting Group (BCG). Rose Mora brings experience from previous roles at Lonza, Smith+Nephew, Mondelēz International and Siemens. Rose Mora holds a 2020 - 2020 Certificate in Recruiting and Talent Acquisition @ Cornell University. With a robust skill set that includes Process Migrations, Analysis, Analytical Skills, Bilingual (English & Spanish), Bilingual Communications and more. Rose Mora has 3 emails and 2 mobile phone numbers on RocketReach.
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