Client Operations and Fraud Support Analyst @ (January 2022 - December 2024)
Technical Support center @ (January 2018 - September 2019)
Rose Germain Education
Rasmussen University
Bachelor's degree (Business / Project Management / IT Specialization)
Valencia College
Associate of Science - AS (Broadcast Journalism)
Orange Technical College Winter Park & Avalon
Medical Coder and Biller
Rose Germain Skills
Technical Support
Monitor Technician
Clerical Skills
Customer Service
Skilled Multi-tasker
•Attention to detail. •Basic scripting and programming experience.
Help Desk Support
IT Service Management
Information Security Awareness
Privacy Protection
Cybersecurity
Artificial Intelligence for Business
Productivity Improvement
Data Visualization
De-escalation
Emotional Intelligence
Customer Escalation Management
Rose Germain Summary
Rose Germain, based in Orlando, FL, US, is currently a Founder and Project Coordinator at OnePoint Assist Cleaning Services. Rose Germain brings experience from previous roles at Community Financial Literacy Workshop, PMS Financial, Self-employed and Truist. Rose Germain holds a Bachelor's degree in Business / Project Management / IT Specialization @ Rasmussen University. With a robust skill set that includes Technical Support, Monitor Technician, Clerical Skills, Customer Service, Skilled Multi-tasker and more. Rose Germain has 1 mobile phone numbers on RocketReach.
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