Rory Qfa Email
Head of Customer Care @ New Ireland Assurance
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Rory Qfa Location
- Ireland
Rory Qfa Work
- 2023 -now Head of Customer Care @
- 2021 -2023 Head of Service Innovation and Business Support @
- 2019 -2021 Senior Manager, Business Readiness- Direct Channels @
- 2016 -2019 Senior Manager, Business Governance and Controls @
- 2011 -2015 Senior Manager- Performance, Operations and Planning @ Certus
- 2007 -2011 Operations Manager @
- 2007 -2007 Assistant Manager @
- 2005 -2007 Team Leader @
- 2002 -2005 Senior and Technical Administrator @
- 2000 -2002 Administrator and Senior Administrator @
Rory Qfa Education
- University College Dublin
Professional Certificate in Digital Financial Services and Data Analytics (Digital Financial Services and Data Analytics)
2018-2019 - Univerity College Dublin
Professional Diploma in Banking, Operations and Digital (Financial Crime Prevention, Lean Operations)
2018-2019 - University College Dublin
Professional Certificate in Digital Financial Services and Data Analytics (Lean Operations)
2018-2019 - University College Dublin
Prof. Certificate in Consumer Protection Risk, Culture and Ethical Behaviour in Financial Services (Consumer protection risk)
2019-2019 - APMG International
Prince 2 Project Practitioner (Project Managament)
2015-2015 - Fetac/QQI Level 5
Lean Manufacturing Tools (Lean methodologies, Green Belt and Six Sigma)
2014-2014 - University College Dublin
Bachelor of Arts (B.A.) (History, English)
1995-1998
Rory Qfa Skills
- Management
- Banking
- Financial Services
- Outsourcing
- Risk Management
- Performance Management
- Stakeholder Management
- Change Management
- Business Process Improvement
- Process Improvement
- Leadership
- Team Leadership
- Finance
- Strategic Planning
- Operational Risk
- Portfolio Management
- Financial Risk
- Relationship Management
- BPO
- Business Process Mapping
- People Management
- Risk Assessment
- KYC
- Anti Money Laundering
- CDD
- Regulatory Compliance
- Outsourcing Management
- Project Management
- Microsoft Office
- Key Performance Indicators
Rory Qfa Summary
- Rory Qfa, based in Ireland, is currently a Head of Customer Care at New Ireland Assurance. Rory Qfa brings experience from previous roles at New Ireland Assurance, Bank of Ireland and Certus. Rory Qfa holds a 2018 - 2019 Professional Certificate in Digital Financial Services and Data Analytics in Digital Financial Services and Data Analytics @ University College Dublin. With a robust skill set that includes Management, Banking, Financial Services, Outsourcing, Risk Management and more. Rory Qfa has 1 emails on RocketReach.
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