CRM Manager @ Telefonica Ireland (May 2011 - January 2013)
CRM Manager @ (January 2006 - May 2011)
Principal CRM Analyst @ (February 2003 - December 2005)
Churn Analyst @ (October 2000 - January 2003)
Senior Statistician @ Irish Marketing Surveys Group (June 1998 - September 2000)
Rory O'Hanlon Education
University College Dublin
PhD (Environmental Science)
1990-1995
University College Dublin
BSc (Hons) (Zoology)
1985-1989
Rory O'Hanlon Skills
Predictive Analytics
Customer Lifecycle Management
Contact Strategy
Segmentation
Voice of the Customer
Direct Marketing
Database Marketing
Analytics
Predictive Modeling
Inbound
Outbound
Campaign Management
CRM software
Inbound Marketing
Customer Retention
CRM
Telecommunications
Strategy
E-commerce
Market Research
Customer Insight
Mobile Devices
Customer Experience
Data Mining
Management
Marketing Communications
Team Management
Call Centers
B2B Marketing
Marketing
Mobile Marketing
Digital Marketing
Multi-channel Marketing
Product Marketing
Competitive Analysis
Customer Relationship Management (CRM)
E Commerce
Statistics
Program Management
Multi Channel Marketing
Statistical Modeling
Project Management
Customer Relationship Management Crm
Marketing Automation
Customer Relationship Management
Rory O'Hanlon Summary
Rory O'Hanlon, based in Ireland, is currently a Customer Success Manager at Marketo, an Adobe Company. Rory O'Hanlon brings experience from previous roles at Telefonica Ireland and Telefonica O2 Ireland. Rory O'Hanlon holds a 1990 - 1995 PhD in Environmental Science @ University College Dublin. With a robust skill set that includes Predictive Analytics, Customer Lifecycle Management, Contact Strategy, Segmentation, Voice of the Customer and more. Rory O'Hanlon has 1 emails and 1 mobile phone numbers on RocketReach.
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