Ronualdo Perez Email & Phone Number
Head of Support and Installs in Middle East @ Sacoa
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Ronualdo Perez Location
- United Arab Emirates
Ronualdo Perez Work
- 2024 - now Head of Support and Installs in Middle East @
- 2014 - 2024 Project and Installation Manager @
- 2009 - 2014 IT Systems Support Manager @
- 2005 - 2009 Technical Support Representative @
Ronualdo Perez Skills
- Help Desk Support
- COPC
- BPO
- Call Center
- Workforce Management
- Escalation
- BMC Remedy
- Remote Desktop
- Transition Management
- Contact Centers
- XP
- Service Desk
- Troubleshooting
- Sla
- Technical Support
- Quality Systems Design
- Quality Assurance
- Quality Assurance Review
- Quality Assurance Processes
- Help Desk Implementation
- Service Delivery
- IT Service Management
- Testing
- ITIL
- Team Leadership
- Switches
- IT Management
- Operating Systems
- Active Directory
- Windows XP
- Call Centers
- Operations Management
- Business Process Improvement
- Microsoft Office
- Process Improvement
- SharePoint
- Management
- Customer Relationship Management Crm
- Strategy
- Customer Relationship Management
Ronualdo Perez Summary
- Ronualdo Perez, based in United Arab Emirates, is currently a Head of Support and Installs in Middle East at Sacoa Cashless System. Ronualdo Perez brings experience from previous roles at Embed, Automotive Management Services (AMS) and Sitel. With a robust skill set that includes Help Desk Support, COPC, BPO, Call Center, Workforce Management and more. Ronualdo Perez has 2 emails on RocketReach.
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