Ronny Sanchez Email & Phone Number

Operations Expansion Manager - Global Scaled Services (GSS) @ Prime Video & Amazon Studios

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Ronny Sanchez Location

Heredia, Costa Rica

Ronny Sanchez Work

2025 - now Operations Expansion Manager - Global Scaled Services (GSS) @ Prime Video & Amazon Studios
2024 - 2025 Sr. Manager of Creative Production, Global Scaled Services @ Prime Video & Amazon Studios
2021 - 2024 Sr. Manager of Operational Excellence, Global Production Studios at Amazon Prime Video @ Amazon

2020 - 2021 Senior Advertising Operations Manager @ Amazon
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2015 - 2020 Business Information Manager @ SYKES Costa Rica
2014 - 2015 Client Services Manager @ SYKES Costa Rica
2012 - 2014 Quality Manager @ SYKES Costa Rica
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2009 - 2012 Sr. Account Manager, Global Operations @ Sykes Enterprises, Incorporated
2005 - 2009 Client Services Manager @ SYKES Costa Rica
2003 - 2005 Client Services Supervisor @ SYKES Costa Rica

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Ronny Sanchez Education

ICMI
(Customer Service Support/ Call Center/ Teleservice Operation)
2005 - 2008
PXS
Lean Six Sigma Green Belt Certified (Six Sigma)
2006 - 2007
Escuela Nacional de Computacion Electronica
Parauniversitario (Informática Administrativa)
1989 - 1991

Ronny Sanchez Skills

Call Center
BPO
Workforce Management

Outsourcing
Contact Centers
Customer Experience
Customer Satisfaction
Operations Management
Process Improvement
Customer Service

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Ronny Sanchez Summary

Ronny Sanchez, based in Heredia, Costa Rica, is currently a Operations Expansion Manager - Global Scaled Services (GSS) at Prime Video & Amazon MGM Studios. Ronny Sanchez brings experience from previous roles at Prime Video & Amazon Studios, Amazon and SYKES Costa Rica. Ronny Sanchez holds a 2005 - 2008 ICMI. With a robust skill set that includes Call Center, BPO, Workforce Management, Outsourcing, Contact Centers and more. Ronny Sanchez has 4 emails on RocketReach.

Ronny Sanchez Emails

Found 4 emails

Ronny Sanchez Phone Numbers

Found 2 phone numbers

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