Ronnie McDowell Email & Phone Number
Director, Operator Services, Vanderbilt University Medical Center Information Technology @ Vanderbilt University Medical Center
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Ronnie McDowell Location
- Nashville, TN, US
Ronnie McDowell Work
- 2006 -now Director, Operator Services, Vanderbilt University Medical Center Information Technology @
- 2001 -2002 Operations Manager @
- 1998 -2001 Vice President @
- 1996 -1998 Director Contact Center Operations @ Connell Communications Inc.
- 1992 -1996 Assistant Vice President @
Ronnie McDowell Education
- Washburn University
(Business Administration & Communications)
- Johnson County Community College
General Studies
- Vanderbilt University
The Business of VU Program (Limited acceptance course to learn university business operations and higher education as a whole.)
- Vanderbilt University
Vanderbilt Leadership Enrichment (Learning journey for high performing leaders to build knowledge for leading the institution.)
- Vanderbilt University
Vanderbilt Human Resources and Customer Service Mentality Training
- Dale Carnegie Training
- American Management Association
Professional Development and Management Education
Ronnie McDowell Skills
- Leadership
- Quality Management
- Technology
- Accelerated Growth
- Customer Retention
- Cross Cultural Communication
- HIPAA
- Long Term Vision And Strategy
- Customer Satisfaction
- Productivity Improvement
- Customer Care And Support
- Vendor Management
- Quality Assurance
- Strategy
- Staffing And Scheduling
- ACD
- Patient Advocacy
- Multi Channel Call Centers
- Training
- P&L/Budget Optimization
- Continuous Process Improvement
- Management
- Conflict Resolution
Ronnie McDowell Summary
- Ronnie McDowell, based in Nashville, TN, US, is currently a Director, Operator Services, Vanderbilt University Medical Center Information Technology at Vanderbilt University Medical Center. Ronnie McDowell brings experience from previous roles at Remarketing Solutions Llc, SunTrust, Connell Communications Inc. and Bank of America. Ronnie McDowell holds a Washburn University. With a robust skill set that includes Leadership, Quality Management, Technology, Accelerated Growth, Customer Retention and more.
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