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Ronald Uy Location
Valenzuela, NCR, PH
Ronald Uy Work
Call Center Supervisor @ (April 2015 - Present)
Certified Collections Officer @ PMAC Lending Services Inc. (July 2012 - September 2014)
Call Center Supervisor @ (December 2010 - June 2012)
Subject Matter Expert @ (January 2009 - December 2010)
Customer Service and Sales Representative @ Link Solutions BPO (July 2007 - December 2010)
Sales Agent @ (March 2005 - December 2006)
Sales Agent @ (January 2004 - December 2004)
Ronald Uy Education
Trinity University of Asia
B (Bachelor of Science in Hotel and Restaurant Management)
2000-2003
Roosevelt College Marikina
Secondary
1996-1999
Ronald Uy Skills
Call Center
Customer Service
Customer Relations
Customer Satisfaction
Microsoft Office
Coaching
Workforce Management
Excel
Problem Solving
Word
Process Improvement
Supervisory Skills
Team Building
Operations Management
Mentoring
Hiring
Customer Experience
PowerPoint
Outlook
Quality Assurance
Troubleshooting
Team Leadership
Performance Management
Scheduling
Documentation
Account Management
CRM
Customer Retention
Call Centers
Outsourcing
Call Center Development
Leadership
Inbound Marketing
Training
Telecommunications
Ronald Uy Summary
Ronald Uy, based in Valenzuela, NCR, PH, is currently a Call Center Supervisor at ANZ. Ronald Uy brings experience from previous roles at PMAC Lending Services Inc., VICTORY TECH GLOBAL SOLUTIONS, Amberbase and Link Solutions BPO. Ronald Uy holds a 2000 - 2003 B in Bachelor of Science in Hotel and Restaurant Management @ Trinity University of Asia. With a robust skill set that includes Call Center, Customer Service, Customer Relations, Customer Satisfaction, Microsoft Office and more. Ronald Uy has 3 emails on RocketReach.
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