Ronald Sims Email & Phone Number
Senior Manager, Customer Experience and Voice of the Customer @ Healthfirst
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Ronald Sims Location
- Philadelphia, PA, US
Ronald Sims Work
- Senior Manager, Customer Experience and Voice of the Customer @ (April 2018 - Present)
- Manager, Quality and Field Experience @ (June 2015 - June 2017)
- Customer Experience, Metrics and Insights Specialist @ (November 2007 - September 2014)
- Manager Process Improvement Process and Operations @ (March 2006 - October 2007)
- Assistant to Quality Director - Process Improvement Leader @ (June 2001 - March 2006)
Ronald Sims Education
- Penn State University
Master (Quality and Manufacturing Management)
2000-2001 - Penn State University
B.S. (Operations and Information Systems Management)
1996-2000
Ronald Sims Skills
- Cognos
- Cognos ReportNet
- Lean Manufacturing
- Lean Champion
- Six Sigma
- Black Belt
- TPM
- Dashboarding
- Data-driven
- Project Management
- Continuous Improvement
- Change Management
- Process Improvement
- Root Cause Analysis
- Manufacturing
- Business Process Improvement
- Vendor Management
- Strategic Planning
- Strategy
- Data Driven
Ronald Sims Summary
- Ronald Sims, based in Philadelphia, PA, US, is currently a Senior Manager, Customer Experience and Voice of the Customer at Healthfirst. Ronald Sims brings experience from previous roles at Altice USA, Mercedes-Benz USA, Refresco and Eastman Kodak Company. Ronald Sims holds a 2000 - 2001 Master in Quality and Manufacturing Management @ Penn State University. With a robust skill set that includes Cognos, Cognos ReportNet, Lean Manufacturing, Lean Champion, Six Sigma and more. Ronald Sims has 3 emails and 1 mobile phone numbers on RocketReach.
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