Ronald Shepard Email & Phone Number
Systems Consultant - ServiceNow (MAX) @ MassMutual
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Ronald Shepard Location
- Wilbraham, MA, US
Ronald Shepard Work
- 2019 -now Systems Consultant - ServiceNow (MAX) @
- 2013 -2018 Senior Software Development Engineer I - CA Service Desk Management @
- 2010 -2012 IT Application Systems Support Consultant @
- 2008 -2010 Myself Only @ Shepard Consulting
- 2009 -2009 Unicenter Developer and Implementation Analyst @ Commonwealth of Massachusetts
- 2006 -2008 Sr. Consultant @
- 1996 -2004 Tech Consultant @
- 1985 -1996 Support Center Analyst @
- 1975 -1979 Electrical Power Production Specialist @
Ronald Shepard Education
- Porter and Chester Institute
(Computer Electronics)
Ronald Shepard Skills
- Crystal Reports
- SQL
- ITIL
- HTML
- Incident Management
- IT Service Management
- XML
- Unicenter Service Desk
- CA Service Desk Manager
- Unicenter Asset and Portfolio Management
- Service Desk
- Integration
- Microsoft SQL Server
- Change Management
- JavaScript
- Requirements Analysis
- Business Analysis
- Business Intelligence
- IT Operations
- Vendor Management
- SDLC
- Enterprise Architecture
- Visio
- Access
- Resource Management
- IT Management
- Unicenter Asset
- Requirements Gathering
- SharePoint
Ronald Shepard Summary
- Ronald Shepard, based in Wilbraham, MA, US, is currently a Systems Consultant - ServiceNow (MAX) at MassMutual. Ronald Shepard brings experience from previous roles at Travelport, MassMutual Financial Group, Shepard Consulting and Commonwealth of Massachusetts. Ronald Shepard holds a Porter and Chester Institute. With a robust skill set that includes Crystal Reports, SQL, ITIL, HTML, Incident Management and more. Ronald Shepard has 2 emails and 1 mobile phone numbers on RocketReach.
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