Ronald Munoz Email & Phone Number
Senior Manager, Customer Support @ Sunoco LP
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Ronald Munoz Location
- Dallas, TX, US
Ronald Munoz Work
- Senior Manager, Customer Support @ (November 2025 - Present)
- Customer Support Manager @ (October 2023 - November 2025)
- Supervisor, Customer Solutions @ (September 2018 - October 2023)
- Program Manager, Operations @ (October 2011 - September 2018)
- Managing Partner @ Contact Center Connection Inc. (June 2010 - January 2012)
- Director, Client Solutions and Contact Center Consultant @ Network Direct (January 2008 - January 2010)
- Director, Customer Service and Call Center Operations @ Ronco Corporation (January 2004 - January 2008)
- Operations Manager @ Takeout Taxi, Inc. (January 2003 - January 2004)
- Manager, Retail Services Division @ (January 2001 - January 2003)
- Call Center and Customer Service @ GreatDomains (January 1999 - January 2001)
Ronald Munoz Education
- University of California, Berkeley
BA (Social Work)
1995-1999 - University of California, Berkeley
BA (Native American Studies / Federal Indian Law)
1995-1999
Ronald Munoz Skills
- B2B
- Call Center
- Call Centers
- Contact Centers
- Executive Management
- Inbound Marketing
- Leadership
- Management
- Operations Management
- Outsourcing
- Program Management
- Project Management
- Quality Assurance
- Sales
- Telecommunications
- Telemarketing
- Training
- Banking
- Public Speaking
- Team Leadership
- Offshoring
- Consulting
- Verisign
- Audio Conferencing
- Vendors
- Cost
- Oversight
- Project Documentation
- Operational Efficiency
- Implementation Plans
- CPS
- Bear
- Customer Support
- Tier 2
- Search
- Texas
- Back End
- Msn
- Revenue
- Feasibility Studies
- Financial Statements
- Performance Analysis
- Consumer Products
- Metrics
- Auditing
- Presentation Development
- RFQ
- Human Resources
- Supplier Evaluation
- Networking
- Customer Satisfaction
- Increasing Operational Efficiency
- Data Processing
- Reports
- Strategy
- Organizational Restructuring
- Strategies
- Reducing Costs
- Offshore
- Contact Center Operations
- Customer Service
- Contract Negotiation
- Philippines
- Scripting
- Social Work
- Quality Control
- American Studies
- Results Driven
- System Monitoring
- Third Party Applications
- Analysis
- Campaigns
- Costa Rica
- Start Up Organizations
- RFP
- Coordination
- Retail
- Home Warranty
- Virginia
- Client Services
- Operations
- Degrees
- Change Management
- QoS
- Scalability
- Brand Loyalty
- Responsibility
- Customer Experience
- BPO
- Distribution
- Art
- Vendor Management
- Process Improvement
- Berkeley
- Canada
- Account Revitalization
- Proposal Writing
- India
- Back Office
- Optimization
- Client Solutions
- Calibration
- Mergers and Acquisitions
- Multi Site
- Program Implementation
- Unified Communications
- Automation
- Gaps
Ronald Munoz Summary
- Ronald Munoz, based in Dallas, TX, US, is currently a Senior Manager, Customer Support at Sunoco LP. Ronald Munoz brings experience from previous roles at Sunoco LP, iQor and Contact Center Connection Inc.. Ronald Munoz holds a 1995 - 1999 BA in Social Work @ University of California, Berkeley. With a robust skill set that includes B2B, Call Center, Call Centers, Contact Centers, Executive Management and more. Ronald Munoz has 3 emails and 2 mobile phone numbers on RocketReach.
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