Ronald Lora Email
Director of Client Services @ Advensus
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Ronald Lora Location
- Dominican Republic
Ronald Lora Work
- 2017 -now Director of Client Services @
- 2014 -2017 Site Director @
- 2009 -2014 Senior Account Manager @ Nearshore Call Center
- 2006 -2009 Quality and Training Manager @ Nearshore Call Center Services, LTD.
- 2002 -2004 Quality Auditor @ Verizon International Teleservices, LTD.
Ronald Lora Education
- Universidad Apec
(Bussiness Administration)
2002-2007 - John Bowne High School, New York, NY. 1996-2000
Ronald Lora Skills
- Call Center
- Quality Management
- Customer Relations
- Call Centers
- Operations Management
- Inbound Marketing
- Microsoft Office
- Customer Satisfaction
- Process Improvement
- Contact Centers
- Change Management
- Customer Service
- Project Management
- Training
- Business Strategy
- Team Leadership
- BPO
- Vendor Management
- IT Service Management
- Outsourcing
- Customer Experience
- Management
- Coaching
- Staff Supervision
- Strategic Planning
- Account Management
- Recruiting
- Sales
- New Business Development
- Auditing
- Accounting
- Business Development
- Quality Assurance
- Business Process Outsourcing Bpo
- Microsoft Excel
- Business Process Outsourcing
Ronald Lora Summary
- Ronald Lora, based in Dominican Republic, is currently a Director of Client Services at Advensus. Ronald Lora brings experience from previous roles at Advensus, Nearshore Call Center, Nearshore Call Center Services, LTD. and Verizon International Teleservices, LTD.. Ronald Lora holds a 2002 - 2007 Universidad Apec. With a robust skill set that includes Call Center, Quality Management, Customer Relations, Call Centers, Operations Management and more. Ronald Lora has 1 emails on RocketReach.
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