Rona Riva Email
Information Technology Operations Manager @ Globalfaces Direct
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Rona Riva Location
- Toronto, ON, CA
Rona Riva Work
- 2020 -now Information Technology Operations Manager @
- 2019 -now Salesforce Administration and Data Science in Training @ Exploring Opportunities in Salesforce Cloud Solutions
- 2016 -2018 Customer Service Support and Data Entry @
- 2011 -2015 Head, Customer Services Division @
- 2006 -2010 Technology Administrator and Office Manager @
- 2005 -2006 Client and Technical Services Coordinator @
- 2003 -2005 Owner @ Impress Events and Imaging Solutions
- 1994 -2001 Assistant Vice President @
- 1996 -2000 Human Resources Manager Concurrently Assistant Vice President for Systems Engineering and Mis @
- 1991 -1994 Manager, Systems Engineering Department @
- 1989 -1991 Systems Engineer @
Rona Riva Education
- Mapúa University
Bachelor of Science (Industrial Engineering, Management)
1981 - Trailhead by Salesforce 2019
Rona Riva Skills
- Business Process Improvement
- Organizational Leadership
- Operations Management
- Process Improvement
- Account Management
- Vendor Management
- Technical Support
- Project Management
- Human Resources
- Office Management
- Office Administration
- Information Technology
- IT Service Management
- IT Operations
- Business Development
- Cloud Computing
- Managerial Finance
- Business Analysis
- Strategic Planning
- Consulting
- ITIL
- Business Strategy
- Customer Relationship Management (CRM)
- IT Management
- Microsoft Office
- Lotus Notes
- HTML5
- Github
- Human Resources Information Systems (HRIS)
- Management
- Customer Service
- Critical Thinking
- Cross-functional Team Leadership
- Leadership
- Team Leadership
- Team Management
- Employee Training
- Training
- Coaching & Mentoring
- Autotask
- Client Billing
- ITIL Process
- ConnectWise
- Networking
- Vendor Relationship Management
- Data Analysis
- Enterprise Software
Rona Riva Summary
- Rona Riva, based in Toronto, ON, CA, is currently a Information Technology Operations Manager at Globalfaces Direct. Rona Riva brings experience from previous roles at Exploring Opportunities in Salesforce Cloud Solutions, Accolade Group, Integrated Computer Systems, Inc. and Animate Legal It. Rona Riva holds a Bachelor of Science in Industrial Engineering, Management @ Mapúa University. With a robust skill set that includes Business Process Improvement, Organizational Leadership, Operations Management, Process Improvement, Account Management and more. Rona Riva has 2 emails on RocketReach.
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