Rona Riva Email
Information Technology Operations Manager @ Globalfaces Direct
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Rona Riva Location
- Toronto, ON, CA
Rona Riva Work
- Information Technology Operations Manager @ (January 2020 - Present)
- Salesforce Administration and Data Science in Training @ Exploring Opportunities in Salesforce Cloud Solutions (July 2019 - Present)
- Customer Service Support and Data Entry @ (December 2016 - March 2018)
- Head, Customer Services Division @ (January 2011 - September 2015)
- Technology Administrator and Office Manager @ (August 2006 - April 2010)
- Client and Technical Services Coordinator @ (September 2005 - August 2006)
- Owner @ Impress Events and Imaging Solutions (July 2003 - March 2005)
- Assistant Vice President @ (April 1994 - November 2001)
- Human Resources Manager Concurrently Assistant Vice President for Systems Engineering and Mis @ (September 1996 - June 2000)
- Manager, Systems Engineering Department @ (January 1991 - April 1994)
- Systems Engineer @ (November 1989 - January 1991)
Rona Riva Education
- Mapúa University
Bachelor of Science (Industrial Engineering, Management)
1981 - Trailhead by Salesforce 2019
Rona Riva Skills
- Business Process Improvement
- Organizational Leadership
- Operations Management
- Process Improvement
- Account Management
- Vendor Management
- Technical Support
- Project Management
- Human Resources
- Office Management
- Office Administration
- Information Technology
- IT Service Management
- IT Operations
- Business Development
- Cloud Computing
- Managerial Finance
- Business Analysis
- Strategic Planning
- Consulting
- ITIL
- Business Strategy
- Customer Relationship Management (CRM)
- IT Management
- Microsoft Office
- Lotus Notes
- HTML5
- Github
- Human Resources Information Systems (HRIS)
- Management
- Customer Service
- Critical Thinking
- Cross-functional Team Leadership
- Leadership
- Team Leadership
- Team Management
- Employee Training
- Training
- Coaching & Mentoring
- Autotask
- Client Billing
- ITIL Process
- ConnectWise
- Networking
- Vendor Relationship Management
- Data Analysis
- Enterprise Software
Rona Riva Summary
- Rona Riva, based in Toronto, ON, CA, is currently a Information Technology Operations Manager at Globalfaces Direct. Rona Riva brings experience from previous roles at Exploring Opportunities in Salesforce Cloud Solutions, Accolade Group, Integrated Computer Systems, Inc. and Animate Legal It. Rona Riva holds a Bachelor of Science in Industrial Engineering, Management @ Mapúa University. With a robust skill set that includes Business Process Improvement, Organizational Leadership, Operations Management, Process Improvement, Account Management and more. Rona Riva has 2 emails on RocketReach.
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