Ron Walker Email & Phone Number
Sr. Director; North America Site and Contact Center @ Johnson & Johnson
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Ron Walker Location
- Orlando, FL, US
Ron Walker Work
- 2016 -now Sr. Director; North America Site and Contact Center @
- 2005 -2016 Director; Customer Care Operations @
- 1998 -2004 Director @
- 1995 -1998 Manager @
Ron Walker Education
- University of Nebraska at Omaha
Bachelor’s Degree (Communication and Media Studies)
1990-1994
Ron Walker Skills
- Call Center
- Operations Management
- Customer Satisfaction
- Customer Experience
- Call Centers
- Outsourcing
- Customer Service
- Process Improvement
- Customer Retention
- Project Planning
- Performance Management
- Vendor Management
- Sales Management
- Cross-functional Team Leadership
- Leadership
- Program Management
- Strategic Planning
- Team Building
- Cross Functional Team Leadership
- Operations
Ron Walker Summary
- Ron Walker, based in Orlando, FL, US, is currently a Sr. Director; North America Site and Contact Center at Johnson & Johnson. Ron Walker brings experience from previous roles at Walgreens Co., Expert Global Solutions and ITI Marketing Services. Ron Walker holds a 1990 - 1994 Bachelor’s Degree in Communication and Media Studies @ University of Nebraska at Omaha. With a robust skill set that includes Call Center, Operations Management, Customer Satisfaction, Customer Experience, Call Centers and more. Ron Walker has 4 emails and 5 mobile phone numbers on RocketReach.
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