Ron Pong Email & Phone Number
Fire Operations Manager @ Radius Fire Protection
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Ron Pong Location
- Richmond, BC, CA
Ron Pong Work
- 2025 -now Fire Operations Manager @
- 2024 -2025 Fire Service Manager @
- 2015 -2023 Manager - Community and Service Excellence @
- 2014 -2015 Manager of Deployment @
- 2007 -2014 Client Relationship Manager @
- 2005 -2007 Operations Support Manager @
Ron Pong Education
- British Columbia Institute of Technology 1999-2002
Ron Pong Skills
- Business-to-Business (B2B)
- Workforce Management
- Call Center
- Customer Experience
- BPO
- Inbound
- Customer Satisfaction
- Telecommunications
- Contract Negotiations
- People Management
- Account Management
- Operations Management
- Performance Management
- Business Transformation
- Team Management
- Outsourcing
- Customer Relations
- Contact Centre
- Coaching
- Team Leadership
- Customer Service
- Cross-functional Team Leadership
- Team Building
- New Business Development
- Service Delivery
- Strategic Planning
- Business Analysis
- Avaya
- Business Strategy
- Lead Generation
- Program Management
- Sales Support
- Contract Negotiation
- Six Sigma
- Vendor Relations
- Strategic Partnerships
- Contact Centers
- Call Centers
- Change Management
- Product Management
- Customer Retention
- Sales
- CRM
- Business Process Improvement
- Process Improvement
- Solution Selling
- IVR
- Managed Services
- Vendor Management
- Call Center Development
- Sla
- Event Planning
- Cross Functional Team Leadership
- Management
- Client Relations
- Business Development
- Public Relations
- Offshoring
- Strategy
- Marketing
Ron Pong Summary
- Ron Pong, based in Richmond, BC, CA, is currently a Fire Operations Manager at Radius Fire Protection. Ron Pong brings experience from previous roles at Radius Fire Protection, TELUS and TELUS International. Ron Pong holds a 1999 - 2002 British Columbia Institute of Technology. With a robust skill set that includes Business-to-Business (B2B), Workforce Management, Call Center, Customer Experience, BPO and more. Ron Pong has 2 emails on RocketReach.
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