Director, CES Special Projects - (OUC) @ (January 2025 - February 2026)
Director, CES Special Projects @ (January 2025 - February 2026)
Director Customer Service @ (September 2016 - January 2025)
Director - Site Operations @ (April 2015 - August 2016)
Vice President - Sales and Marketing @ Private Consultant (October 2012 - March 2015)
Vice President - Customer Care @ (October 2009 - October 2012)
Director - Customer Markets (Call Center Operations) @ (June 1990 - August 2009)
Ron Nelson Education
Birmingham-Southern College
Bachelor of Arts (B.A.) (Business Administration and Marketing)
Alabama Military Academy
OCS - Officers Candidate School (Command and Logistics)
Ron Nelson Skills
Account Management
Business Development
Call Center
Call Center Design
Call Centers
Change Management
Coaching
Conflict Resolution
Consumer Products & Services
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Developing Client Relationships
Employee Recognition
Employee/Labor Relations
Executive Coaching
Forecasting
IVR
IVR Call Routing
Industrial Relations
Leadership
Leadership Development
Management
Marketing
New Business Development
Operations Management
Outsourcing Management
P&L Responsibility
Performance Management
Performance Metrics
Process Improvement
Project Planning
Recruiting
Regulatory Affairs
Sales / Marketing Leadership
Sales Operations
Sales Process
Salesforce.com
Social Networking
Start-ups
Strategic Planning
Team Building
Team Leadership
Telecommunications
Training
Vendor Management
Workforce Management
Profit
Sales
Consumer Products and Services
Start Ups
Marketing Leadership
Cross Functional Team Leadership
Ron Nelson Summary
Ron Nelson, based in Orlando, FL, US, is currently a Managing Director at MVP Sports Camps, LLC. Ron Nelson brings experience from previous roles at Orlando Utilities Commission (OUC - The Reliable One) and VXI Global Solutions, LLC. Ron Nelson holds a Bachelor of Arts (B.A.) in Business Administration and Marketing @ Birmingham-Southern College. With a robust skill set that includes Account Management, Business Development, Call Center, Call Center Design, Call Centers and more. Ron Nelson has 2 emails and 3 mobile phone numbers on RocketReach.
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