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Ron Matos Location
Durham, NC, US
Ron Matos Work
2014 -now Manager @
2005 -2013 Global Service Planner @
1990 -2005 Call center Manager @ IBM
Ron Matos Education
State University of New York at Farmingdale
(Automotive Engineering Technology/Technician)
1972-1976
Ron Matos Skills
Support Center Manager, Call Center Manager ,Quality Engineer
Technical Support
Disaster Recovery
Lotus Notes
Incident Management
Call Centers
Troubleshooting
Servers
Vendor Management
Help Desk Support
IT Service Management
Service Management
Service Delivery
ITIL
Sla
IT Management
Integration
Leadership
Program Management
Project Management
Team Building
Account Management
Process Improvement
Management
Cross-functional Team Leadership
Support Center Manager
Call Center Manager
Quality Engineer
Marketing
Cross Functional Team Leadership
Software Project Management
Cloud Computing
Ron Matos Summary
Ron Matos, based in Durham, NC, US, is currently a Manager at Advance Auto Parts. Ron Matos brings experience from previous roles at IBM Global Services and IBM. Ron Matos holds a 1972 - 1976 State University of New York at Farmingdale. With a robust skill set that includes Support Center Manager, Call Center Manager ,Quality Engineer, Technical Support, Disaster Recovery, Lotus Notes, Incident Management and more. Ron Matos has 3 emails and 1 mobile phone numbers on RocketReach.
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