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Ron Lai Location
Vancouver, BC, CA
Ron Lai Work
Senior Manager, IT Services @ (January 2025 - Present)
Manager, IT Services @ (January 2020 - January 2025)
Manager, IT Support @ (April 2014 - December 2019)
Supervisor, Desktop Support @ Davis LLP (April 2013 - April 2014)
Desktop Operations Lead @ Davis LLP (April 2012 - April 2013)
Desktop Software Specialist @ Davis LLP (April 2010 - April 2012)
Help Desk Analyst @ Davis LLP (April 2008 - April 2010)
Ron Lai Education
Simon Fraser University
Bachelor of Applied Science (Partial Completion) (Electrical and Electronics Engineering)
2004-2008
NAIT (Northern Alberta Institute of Technology)
Diploma (Telecommunications Engineering)
2002-2004
Ron Lai Skills
Cross-functional Team Leadership
Business Process Improvement
IT Service Management
Project Management
Troubleshooting
Software Documentation
Technical Support
Operations Management
Performance Management
Strategic Planning
Active Directory
Microsoft Office
Team Leadership
Management
Customer Service
Problem Solving
Team Mentoring
Policies & Procedures Development
Managerial Finance
Communication
Interdepartmental Relations
Help Desk Support
System Administration
Leadership
Training
Policies And Procedures Development
Sales
IT Operations
Document Management
Ron Lai Summary
Ron Lai, based in Vancouver, BC, CA, is currently a Senior Manager, IT Services at Roper Greyell LLP. Ron Lai brings experience from previous roles at Roper Greyell LLP, DLA Piper and Davis LLP. Ron Lai holds a 2004 - 2008 Bachelor of Applied Science (Partial Completion) in Electrical and Electronics Engineering @ Simon Fraser University. With a robust skill set that includes Cross-functional Team Leadership, Business Process Improvement, IT Service Management, Project Management, Troubleshooting and more. Ron Lai has 2 emails and 1 mobile phone numbers on RocketReach.
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