Ron Hicks Email & Phone Number
Managed Services Center Operations Manager @ Unisys
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Ron Hicks Location
- West Columbia, SC, US
Ron Hicks Work
- now Managed Services Center Operations Manager @
- 2014 -2016 Directors Shared Services @
- 2011 -2014 Director, Global Interface Management @
- 2008 -2010 Shared Services Operations Manager @
- 2007 -2009 Director Global Life Cycle Management @
- 2001 -2007 Director, America's Managed Services @
- 1998 -2001 Director, Global Knowledge Management @
- 1997 -1998 Director, Business Critical Support Operations @
Ron Hicks Education
- Emory, Goizueta Business School 2010-2010
- UC San Diego
Executive
1996-1996 - University of Southern Indiana
Ron Hicks Skills
- Process Improvement
- Service Delivery
- Program Management
- Outsourcing
- Leadership
- Strategic Planning
- Vendor Management
- Strategy
- Management
- Customer Service
- Knowledge Management
- Business Process Improvement
- Operations Management
- Team Building
- Customer Satisfaction
- Managed Services
- CRM
- Team Leadership
- Service Management
- Account Management
- Incident Management
- Technical Support
- Budgets
- System Deployment
- PMP
- Change Management
- Call Centers
- Training
- Operational Excellence
- Team Management
- Networking
- Six Sigma
- Change Agent / Lighting Rod
- Continuous Improvement
- Project Management
- Customer Relationship Management (CRM)
- Business Analysis
- Sales
- Change Agent
- Lighting Rod
- Customer Relationship Management Crm
- Operations
- Customer Relationship Management
Ron Hicks Summary
- Ron Hicks, based in West Columbia, SC, US, is currently a Managed Services Center Operations Manager at Unisys. Ron Hicks brings experience from previous roles at ADP and NCR. Ron Hicks holds a 2010 - 2010 Emory, Goizueta Business School. With a robust skill set that includes Process Improvement, Service Delivery, Program Management, Outsourcing, Leadership and more. Ron Hicks has 4 emails and 2 mobile phone numbers on RocketReach.
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