Ron Fullen Email & Phone Number

Ron Fullen Skills

• Interpersonal Skills
• Systems Management
• Single Sign-On (SSO)
• Tier 2 Help Desk Support
• Software Troubleshooting
• Desktop Application Support
• User Training
• Escalations Management
• Service-Level Agreements (SLA)
• Incident Management
• Virtual Private Network (VPN)
• New Product Rollout
• Knowledge Acquisition
• IT Escalation
• Group Policy
• Desktop Virtualization
• iOS
• ServiceNow
• Problem Solving
• Microsoft Excel
• Technical Documentation
• Communication
• Mac
• Laptops
• IT Hardware Support
• Remedy Ticketing System
• Technical Support
• Help Desk Support
• Troubleshooting
• Printers
• Desktop Publishing
• ITIL
• Virtualization
• IT Service Management
• Printer Support
• Citrix
• Windows 7
• Windows XP
• VMware
• Windows Server
• Active Directory
• Computer Hardware
• Customer Service
• Hardware Networking
• Full Help Desk environmental troubleshooting
• Active Directory Experience
• Gnome, KDE, and XFCE desktop environments for Linux/Unix
• Support of the Microsoft Windows environment
• Install and upgrade software and hardware
• Workstation hardware repair
• Windows
• Microsoft Office
• Microsoft Exchange
• HydraLIST
• HydraCAD
• Troubleshooting hardware and software on workstations environment
• Support of the Redhat Linux environment for limited applications and hardware
• HTML pseudo language for Internet Explorer
• Servers
• Information Technology
• Technology
• Xfce Desktop Environments For Linux/Unix
• Kde
• Job Postings
• Gnome