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Ron Ford Location
Knoxville, TN, US
Ron Ford Work
Vice President of Growth @ (March 2024 - Present)
Vice President @ (September 2022 - Present)
Director, Cyber and Technology Solutions @ (August 2021 - August 2022)
Vice President, Department of Energy @ (August 2019 - August 2021)
Vice President @ (July 2018 - July 2019)
VP, Enterprise IT Programs @ (January 2018 - July 2018)
VP, Critical Infrastructure Programs @ (January 2017 - January 2018)
Senior Director, Science and Engineering Program Operations @ The Kemtah Group, Inc. (Belcan Acquired) (August 2012 - January 2017)
Director, IT Operations and Programs @ The Kemtah Group, Inc. (Belcan Acquired) (January 2011 - August 2012)
Director, Professional Services and Consulting @ The Kemtah Group, Inc. (Belcan Acquired) (August 2008 - April 2012)
VP, Director of CLG Incident Management @ (November 2003 - August 2008)
Manager of CLG Incident Management @ (January 2003 - January 2008)
Ron Ford Education
University of Illinois Chicago
Ron Ford Skills
Project Strategy
Sales Growth
Customer Success
Strategic Accounts
Customer Experience Management
Customer Engagement
Procurement
Marketing
Executive Relationships
Voice of the Customer
Service-Level Agreements (SLA)
Regulatory Risk
Complaint Management
Customer Service Operations
Customer Experience
Program Direction
Team Building
Decision-Making
Communication
Managed Services
Customer Satisfaction
ITIL
Management
Process Improvement
Program Management
IT Strategy
IT Service Management
Service Delivery
Incident Management
Business Analysis
IT Management
IT Operations
Servers
Disaster Recovery
Data Center
Vendor Management
SDLC
SharePoint
Windows
Troubleshooting
Security
Enterprise Architecture
Software Documentation
ITIL v3 Foundations Certified
Active Directory
System Administration
Business Process Improvement
Information Technology
Cloud Computing
Integration
Consulting
Operations
Professional Services
Ron Ford Summary
Ron Ford, based in Knoxville, TN, US, is currently a Vice President of Growth at Edgewater Federal Solutions, Inc.. Ron Ford brings experience from previous roles at Edgewater Federal Solutions, Inc., Boston Government Services, LLC (BGS), ASRC Federal and Belcan. Ron Ford holds a University of Illinois Chicago. With a robust skill set that includes Project Strategy, Sales Growth, Customer Success, Strategic Accounts, Customer Experience Management and more. Ron Ford has 2 emails and 1 mobile phone numbers on RocketReach.
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