Ron de Jong Email & Phone Number
Principal Customer Success Executive @ ServiceNow
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Ron de Jong Location
- Lausanne, VD, CH
Ron de Jong Work
- Principal Customer Success Executive @ (September 2025 - Present)
- Customer Success Executive @ (April 2025 - August 2025)
- Principal Success Architect @ (June 2024 - March 2025)
- Value Management Practice @ (April 2023 - May 2024)
- Global Alliance Leader @ (March 2022 - December 2022)
- Senior Director Global Field Success Channel @ (September 2021 - April 2022)
- Senior Principal Strategist, Inspire Value @ (October 2018 - August 2021)
- Senior Business Value Executive @ (March 2017 - September 2018)
- Senior Director Strategy and Insight @ (January 2011 - February 2017)
- Senior Project Manager Strategic Initiatives @ (September 2009 - January 2011)
- ITSM and IT Governance Architect and Managing Consultant @ (April 2005 - September 2009)
- Solution Architect OSS and Service Management @ (January 2002 - March 2005)
- ICT Management Consultant, Team Manager @ (December 1998 - December 2001)
- Project Manager @ (April 1994 - August 1998)
Ron de Jong Education
- MIT Sloan School of Management
Applied Generative AI for Digital Transformation (GenAI)
2024-2025 - IMD
Digital Excellence
2018-2020 - IMD
Digital Strategy (Digital Strategy)
2019-2019 - IMD
Leading Digital Business Transformation (LDBT) (Digital Transfromation)
2018-2018 - Université de Fribourg - Universität Freiburg
MBA (IIMT / Technology)
1985-2007 - De Haagse Hogeschool / The Hague University of Applied Sciences
BsC (Telecommunications)
1992-1994 - IMD
Artificial Intelligence Program (AI, Analytics)
2020
Ron de Jong Skills
- IT Service Management
- ITIL
- Service Delivery
- IT Management
- IT Strategy
- Service Management
- Solution Architecture
- Cloud Computing
- Enterprise Architecture
- Information Technology
- Strategy
- Telecommunications
- Governance
- Program Management
- Pre-sales
- Consulting
- Management
- Big Data
- IT Outsourcing
- Project Management
- Enterprise Software
- SaaS
- IT Operations
- Professional Services
- Go to Market Strategy
- Outsourcing
- Integration
- Key Account Management
- SOA
- TOGAF
- Change Management
- Business Intelligence
- Pre Sales
- Cloud Applications
- Corporate Governance
- Microsoft Excel
- Business Architecture
- ISO 20000
- Business Development
- Software Development
- Leadership
- Agility
- Digital Transformation
- Communication
- Innovation Management
- Product Innovation
- Business Innovation
- Customer Focused Design
- Design Thinking
- Executive Leadership
- Business Strategy
- Machine Learning
- Organizational Leadership
Ron de Jong Summary
- Ron de Jong, based in Lausanne, VD, CH, is currently a Principal Customer Success Executive at ServiceNow. Ron de Jong brings experience from previous roles at ServiceNow, Confluent and OutSystems. Ron de Jong holds a 2024 - 2025 Applied Generative AI for Digital Transformation in GenAI @ MIT Sloan School of Management. With a robust skill set that includes IT Service Management, ITIL, Service Delivery, IT Management, IT Strategy and more. Ron de Jong has 2 emails and 3 mobile phone numbers on RocketReach.
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