Romy de Leon Email & Phone Number
Support Coordinator @ Mosaic Research Management
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Romy de Leon Location
- Caloocan, NCR, PH
Romy de Leon Work
- Support Coordinator @ (March 2024 - Present)
- Configuration Specialist @ (June 2022 - July 2024)
- Technical Support Specialist @ (June 2019 - June 2022)
- Implementation Specialist @ (September 2016 - March 2018)
- Technical Support Specialist @ (June 2015 - June 2016)
- Technical Engineer @ (October 2014 - March 2015)
- Technical Support Specialist @ (November 2010 - September 2014)
- Technical Support Specialist @ (April 2008 - March 2010)
- Technical Support Specialist @ ePLDT Ventus (September 2007 - March 2008)
Romy de Leon Education
- AMA University
Bachelor of Science - BS (Electrical, Electronics and Communications Engineering)
2002-2012
Romy de Leon Skills
- Expert Networks
- Reliability
- Business Process Outsourcing (BPO)
- User Requirements
- Multitasking
- Product Support
- Test Cases
- Acceptance Testing
- Configuration Management
- Scenario Testing
- Engineering
- Program Management
- Chat
- Interpersonal Skills
- Project Implementation
- Client Requirements
- Slack
- System Requirements
- Relationship Building
- Documentation
- Business Requirements
- Customer Relationship Management (CRM)
- Problem Solving
- Communication
- Customer Service
- Creative Problem Solving
- Requirements Gathering
- Infrastructure as a Service (IaaS)
- Software as a Service (SaaS)
- Integration Testing
- Data Analysis
- Account Management
- Analytical Skills
- Email Marketing
- Campaign Management
- Technical Support
- Virtual Assistance
- Marketing Management
- Troubleshooting
- Contact Centers
- Data Entry
- NBN
- Email Clients
- Online Support
- Router Configuration
- Agile Project Management
- Jira
- Cloud Computing
- Strategic Thinking
- Critical Thinking
- IT Service Management
- Software Project Management
Romy de Leon Summary
- Romy de Leon, based in Caloocan, NCR, PH, is currently a Support Coordinator at Mosaic Research Management. Romy de Leon brings experience from previous roles at Infinit-O, More Telecom Pty Ltd, Benefitfocus and RingCentral. Romy de Leon holds a 2002 - 2012 Bachelor of Science - BS in Electrical, Electronics and Communications Engineering @ AMA University. With a robust skill set that includes Expert Networks, Reliability, Business Process Outsourcing (BPO), User Requirements, Multitasking and more. Romy de Leon has 2 emails and 1 mobile phone numbers on RocketReach.
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