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Romulo Gonçalves Location
São Paulo, SP, BR
Romulo Gonçalves Work
Solutions Architect @ (July 2025 - Present)
Business Development Manager @ (December 2023 - July 2025)
Especialista Pré-Vendas IP @ (June 2023 - December 2023)
Solution Engineer, Global Channel and Alliances @ (January 2022 - February 2023)
Alliances Sales Specialist @ (January 2021 - December 2021)
Sales Engineer @ (January 2017 - December 2020)
Network Consulting Engineer @ (January 2014 - December 2016)
Customer Support Engineer @ (February 2009 - December 2013)
Analista de Redes @ TM Solutions (July 2005 - February 2009)
Analista de Suporte a Redes @ TM Solutions (March 2003 - June 2005)
Network Analyst @ (November 1997 - November 2001)
Romulo Gonçalves Education
Universidade Anhembi Morumbi
Bachelor's degree (Information Technology and Computer Networks)
2003-2005
Romulo Gonçalves Skills
Amazon Web Services (AWS)
Analytics
Artificial Intelligence (AI)
Autopilot
Avaya
Call Centers
ChatGPT
Cloud Computing
Contact Center as a Service (CCaaS)
Contact Centers
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Data Center
Dialogflow
Engineering
Firewalls
Google Gemini
High Availability Clustering
IBM Watson
Infrastructure
Interactive Voice Response (IVR)
Network Architecture
Network Design
Network Security
Networking
OMNICHANNEL
Predictive Dialers
Product Demonstration
Proof of Concept
Quality Management
SD-WAN
Software Defined Networking
Software as a Service (SaaS)
Solution Selling
TCP/IP protocols
Talkdesk Cloud Contact Center
Technical Accounting
Technical Demonstrations
Unified Communications
Virtualization
Web Application Firewalls
Wireless
Workforce Management
ccaas
cxone
enlighten AI
nice
Metro Ethernet
Fiber Optics
Linux
Nortel Certified Support
MPLS
Cables
VoIP
Windows
H.323
DNS
Sales
IP Multicast
IPSec
Telecommunications
Spanning Tree
IP
Cluster
Voice And Data Convergence
Switches
Wireshark
Avaya IP Telephony
TCP/IP
ISDN
Ethernet
LAN Switching
Avaya Networking
Network Administration
QoS
Ieee Standards
OSPF
WAN
VPN
Unix
Core Switching
Lan Wan
Routers
BGP
Routing
Romulo Gonçalves Summary
Romulo Gonçalves, based in São Paulo, SP, BR, is currently a Solutions Architect at AudioCodes. Romulo Gonçalves brings experience from previous roles at Método Telecom, FiberX, Talkdesk and Avaya. Romulo Gonçalves holds a 2003 - 2005 Bachelor's degree in Information Technology and Computer Networks @ Universidade Anhembi Morumbi. With a robust skill set that includes Amazon Web Services (AWS), Analytics, Artificial Intelligence (AI), Autopilot, Avaya and more. Romulo Gonçalves has 2 emails and 1 mobile phone numbers on RocketReach.
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