Focused on the offshore service outsourcing industry of China, Devott Co., Ltd. (formerly known as Chinasourcing Co., Ltd.) is an international consulting company integrating portal website, consulting and outsourcing services. With the back support of its extensive outsourcing industry resources and experiences, as well as its in-depth industry understanding and internationalized expert team, Devott is dedicated to the promoting of Chinese service outsourcing enterprises’ global competitiveness and construct the brand of Chinasourcing.
Research & Consulting Services
It has successfully helped several oversea outsourcing companies to enter China market, and delivered solutions on outsourcing project management, company management & development, staff training etc. to many domestic and foreign outsourcing companies.
Outsourcing Services
As a native company in China, with a global perspective Devott provides foreign company the ability to quickly and effectively act "locally" in order to develop their business in China. As a global outsourcing service provider, Devott is able to work behind the scenes with foreign companies to develop an effective set of document outsourcing, online & offline research, customer services and website design services, which will help them to concentrate their core business.
Portal & Platform
Devott is running the first and only portal website (Chinasourcing) for China's offshore outsourcing industry which mainly plays as a platform for online transaction connecting overseas buyers and Chinese service providers.
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We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels. We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact. For almost four decades, we have been helping our clients in more than 160 markets around the world strengthen their relationships with their customers. We are a team of 190,000 passionate people working in 311 sites providing outstanding customer experience from 65 countries in 75 different languages. As one of the world's larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we transform passion into excellence.