Roman Melzer Location

Munich, BY, DE

Roman Melzer Work

  • 2024 - now  Head of Customer Care @ Bergzeit
  • 2015 - now  Customer Care and Customer Experience Strategist (Ecommerce) @ C.O.P.E. (Care Optimise Prevent Engage)
  • 2021 - 2023 Director Customer Service @ Internetstores
  • 2017 - 2020 Head Of Customer Care @ zooplus
  • 2015 - 2017 Senior Consultant Customer Service @ Lidl Stiftung & Co. KG
  • 2014 - 2015 Head of Customer Service @ STYLEBOP.com
  • 2013 - 2014 VP Customer Care @ posterXXL
  • 2011 - 2013 Head of Customer Care, Product Department and Fraud Prevention @ Planet Sports GmbH
  • 2008 - 2011 Head of Customer Service and Fraud Management @ Entertainment Shopping AG
  • 2006 - 2008 Head of Service Center and Process Management @ 9Live Fernsehen GmbH

Roman Melzer Education

  • advanced technical college entrance qualification

    (Education, Applied Psychology)

    1993 - 1996
  • (Mathematics, Education)

    1988 - 1993
  • The School of Hard Knocks

    2001
  • The School of Hard Knocks

  • (Psychology)

Roman Melzer Skills

  • Evernote
  • Change Process
  • Outsourcing
  • Databases
  • Leadership
  • Product Management
  • Optimization
  • Customer Relations
  • Global Service
  • Negotiation

Roman Melzer Summary

Roman Melzer, based in Munich, BY, DE, is currently a Head of Customer Care at Bergzeit. Roman Melzer brings experience from previous roles at C.O.P.E. (Care Optimise Prevent Engage), Internetstores, zooplus AG and Lidl Stiftung & Co. KG. Roman Melzer holds a 1993 - 1996 advanced technical college entrance qualification. With a robust skill set that includes Evernote, Change Process, Outsourcing, Databases, Leadership and more. Roman Melzer has 3 emails and 3 mobile phone numbers on RocketReach.

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