2011 - 2013 Head of Customer Care, Product Department and Fraud Prevention @ Planet Sports GmbH
2008 - 2011 Head of Customer Service and Fraud Management @ Entertainment Shopping AG
2006 - 2008 Head of Service Center and Process Management @ 9Live Fernsehen GmbH
Roman Melzer Education
advanced technical college entrance qualification
(Education, Applied Psychology)
1993 - 1996
(Mathematics, Education)
1988 - 1993
The School of Hard Knocks
2001
The School of Hard Knocks
(Psychology)
Roman Melzer Skills
Evernote
Change Process
Outsourcing
Databases
Leadership
Product Management
Optimization
Customer Relations
Global Service
Negotiation
Roman Melzer Summary
Roman Melzer, based in Munich, BY, DE, is currently a Head of Customer Care at Bergzeit. Roman Melzer brings experience from previous roles at C.O.P.E. (Care Optimise Prevent Engage), Internetstores, zooplus AG and Lidl Stiftung & Co. KG. Roman Melzer holds a 1993 - 1996 advanced technical college entrance qualification. With a robust skill set that includes Evernote, Change Process, Outsourcing, Databases, Leadership and more. Roman Melzer has 3 emails and 3 mobile phone numbers on RocketReach.
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