2018 -2021 Sr Technician - Infrast Svc Desk, Corporate IT Helpdesk @
2016 -2018 Help Desk Analyst II @
2015 -2016 Service Desk Analyst @
2013 -2015 Technical Support Specialist @
2012 -2013 Tier 2 Technical Support Analyst @
2009 -2011 Software Engineer @
Rolondo Smith Education
Georgia Piedmont Technical College (formerly DeKalb Technical College)
(Computer Systems Networking and Telecommunications)
2007-2008
Rolondo Smith Skills
Service Desk
Microsoft Office
Windows 10
Internet Protocol Suite (TCP/IP)
Network Troubleshooting
Technical Support
Troubleshooting
Remote Troubleshooting
Computer Networking
Information Technology
Printer Support
Windows Remote Desktop
Office 365
Computer Hardware Installation
Help Desk Support
Software Installation
Remote Desktop
Internet Protocol Suite
Rolondo Smith Summary
Rolondo Smith, based in Norcross, GA, US, is currently a Service Technician at IPQuest. Rolondo Smith brings experience from previous roles at Century Solutions Group, Inc., Nolan Transportation Group (NTG), thyssenkrupp Elevator and InComm Payments. Rolondo Smith holds a 2007 - 2008 Georgia Piedmont Technical College (formerly DeKalb Technical College). With a robust skill set that includes Service Desk, Microsoft Office, Windows 10, Internet Protocol Suite (TCP/IP), Network Troubleshooting and more. Rolondo Smith has 3 emails and 1 mobile phone numbers on RocketReach.
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