Roland Straub's Location
City of Cape Town, Western Cape, South Africa
Roland Straub's Work
- Head of Customer Operations @ Ozow
- Head Of Operations @ Ubu International
- Business Process Management Consultant @ BPM Advice
- General Manager : Support Services @ WNS Global Services SA
- General Manager : Operations @ WNS Global Services SA
- Senior Group Manager @ WNS Global Services SA
- Operations Manager @ WNS Global Services SA
- Floor Manager @ DigiOutsource
- Team Leader @ DigiOutsource
- Customer Service Advisor @ DigiOutsource
Roland Straub's Education
- University of Cape Town
Post Graduate Diploma (Management Practice)
2011 - 2012 - University of Stellenbosch
Management Development Program
2010 - 2011 - Varsity College
Diploma in PC Engineering
1999 - 1999
Roland Straub's Skills
- Operations Management
- Call Center
- Account Management
- Project Planning
- Performance Management
- Customer Satisfaction
- Call Centers
- BPO
- Employee Engagement
- Outsourcing
Roland Straub's Summary
Roland Straub, based in City of Cape Town, Western Cape, South Africa, is currently a Head of Customer Operations at Ozow, bringing experience from previous roles at upnup, BPM Advice and WNS Global Services SA. Roland Straub holds a 2011 - 2012 Post Graduate Diploma in Management Practice @ University of Cape Town. With a robust skill set that includes Operations Management, Call Center, Account Management, Project Planning, Performance Management and more, Roland Straub contributes valuable insights to the industry. Roland Straub has 3 emails on RocketReach.
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